A Cleaner World is a respected leader in the dry cleaning industry, known for its dedication to exceptional customer service and innovative solutions. As a Customer Service Representative and back-up delivery driver, you will be the face of the company, ensuring every customer receives friendly, knowledgeable, and efficient service. This role offers the chance to work in a supportive, fast-paced environment where teamwork and individual contributions are valued. Employees at A Cleaner World take pride in delivering quality service and building lasting relationships with customers, making it a great place to grow your career in customer service.
-
Warmly greet and assist customers in person, over the phone, and via email to ensure a positive experience
-
Provide clear information about products and services, helping customers select the best options for their needs
-
Promptly and professionally address customer questions, concerns, or complaints
-
Accurately maintain records of customer interactions, transactions, and feedback
-
Collaborate with team members to deliver consistent, high-quality service
-
Drive the company van to deliver orders to customers homes as needed, ensuring timely and accurate deliveries
-
Excellent communication and interpersonal skills
-
Customer-focused attitude with the ability to handle challenging situations diplomatically
-
Strong organizational and time-management abilities
-
Ability to work both independently and as part of a team
-
Experience in customer service or a related field is preferred, but not required
Hourly pay starting at $13 per hour, with opportunities for increases based on performance and experience.
-
Flexible scheduling to support work-life balance
-
Work Monday to Friday, with some Saturdays required
-
No work on Sundays
-
Opportunities for growth and development within the company
-
Comprehensive benefits package
Offered compensation: $13/hr - $16/hr
- Customer Service (optional)
