About ReNew360
ReNew360 delivers dermatology-backed aesthetics in Tucson, advanced laser, injectable, and body contouring treatments guided by physician expertise rather than trend.
We're led by Dr. Weimin Hu, MD, PhD, a board-certified dermatologist with MD/PhD training, Mohs surgery experience, and a decade-plus in medical and cosmetic skin care. We operate alongside Specialists in Dermatology on North Alvernon, which means every treatment we offer rests on real clinical ground.
Our patients rate us 4.9/5. Our technology platform is serious - BTL (EMSculpt Neo, Emsella, EMFACE, Exilis Ultra 360), Cutera Excel V, V-Beam, Ultherapy, CO2, IPL, HydraFacial, RF microneedling - and our membership and retail programs are already in market.
What we need now is an operator to run the business side of it.
The role
You run ReNew360 as a business. Revenue, margin, membership growth, retail sell-through, treatment room utilization, team performance, that's your scoreboard. You will not be treating patients. You'll be leading the people who do, and making sure every hour of treatment time and every dollar of capital equipment earns its keep.
What you'll do
Own the numbers
- Carry P&L responsibility, revenue targets, service mix, margin, and expense control
- Drive the metrics that matter: revenue per treatment hour, average ticket, consult-to-treatment conversion, rebooking rate, retail attachment, membership retention
- Build the schedule around utilization. No idle rooms, no idle technology, no idle providers
Grow membership and retail
- Take our existing membership and package programs and grow them, pricing, tiers, enrollment, retention
- Manage medical-grade skincare retail end to end: assortment, merchandising, inventory turns, sell-through
- Set and coach a consultative standard built on clinical honesty, real recommendations that convert, never pressure
Lead the team
- Lead and develop aestheticians, laser technicians, patient coordinators, and front desk staff
- Hire, onboard, schedule, and manage performance; run daily huddles and regular one-on-ones
- Own training standards and coordinate manufacturer-led education (BTL, Cutera, Merz, HydraFacial)
Technology and vendors
- Maximize return on an already-significant equipment investment, and build the business case for what comes next
- Manage vendor and rep relationships, consumables pricing, service contracts, and promotional programs
Marketing and growth
- Partner with our marketing team on campaigns, seasonal promotions, events, and content
- Own the funnel from inquiry to booked consultation to treatment, and measure what actually worked
- Protect and grow our review profile
Compliance
- Operate within physician oversight and delegation requirements and Arizona regulations governing aesthetic and laser services
- Maintain consent documentation, treatment records, and team licensure/certification tracking
What we're looking for
Required
- 3+ years managing an aesthetic center, medical spa, or luxury/resort spa. This is the core requirement.
- Demonstrated ownership of revenue, with results you can speak to in numbers.
- Real working fluency in injectables, energy-based devices, and medical-grade skincare, enough to lead the conversation with staff, reps, and patients
- Experience leading a sales-and-service team, including hiring and performance management
- Comfort with booking/POS and inventory systems (ModMed EMA and Klara)
Preferred
- Hands-on experience with BTL and/or Cutera platforms
- Experience in a physician-led setting - dermatology or plastic surgery
- Membership program design and retention experience
- Aesthetician or RN license - welcome, but not required; this is a management role
- Bilingual English/Spanish
Why this role
- Dermatology-backed credibility behind every treatment you sell, a genuine differentiator against the standalone spas you'll compete with
- A technology platform most managers only get to wish for
- Latitude to build. Pricing, programs, team, and growth strategy are yours to shape
- Benefits: health, dental, vision, PTO, 401(k), treatment and product allowance, vendor training and conference support
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
