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Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
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Changes sheets, makes beds, and vacuums in both stay-over and check-out guest rooms.
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Dusts entire guest room, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window sills in all rooms.
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Cleans all mirrors.
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Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
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Reports needed repairs of unsafe conditions to the supervisor.
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Responds to requests from guests, supervisors or management in a timely and efficient manner.
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Maintains linen cart and supplies neat and organized to department standards.
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Maintains the security of equipment, keys, and supplies issued each day.
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Reports lost and found articles to the supervisor.
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Replaces light bulbs
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Transports trash and waste to disposal area.
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Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
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Cleans rooms in accordance to the specific brand and company minutes per room standard
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Follows procedures for team cleaning and self-inspection program.
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Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
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Provides a professional image at all times through appearance and dress.
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Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
