Job Overview
We are seeking a dynamic and compassionate Receptionist/Dental Assistant to join our vibrant dental team. This role offers an exciting opportunity to combine front-office management with clinical support, ensuring a seamless patient experience from check-in to treatment completion. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional patient care while maintaining efficient office operations. You will play a vital role in supporting general and pediatric dentistry procedures, managing patient records, and assisting with clinical tasks that uphold the highest standards of infection control and clinical confidentiality.
Duties
- Greet patients warmly, verify appointment details, and manage patient check-in/check-out using advanced patient management software such as Dentrix or Epic.
- Schedule appointments efficiently while coordinating with the dental team to optimize daily workflow.
- Prepare treatment rooms by sterilizing dental instruments, setting up necessary equipment, including X-ray machines and 3D scanners, and ensuring all clinical supplies are stocked.
- Take and develop dental X-rays following infection prevention management protocols; ensure proper handling of medical imaging equipment.
- Maintain accurate medical documentation and records in compliance with HIPAA regulations, including medical coding and updating electronic health records (EHR) systems like Eaglesoft or Dentrix.
- Educate patients on oral health care practices, explain treatment plans using appropriate dental terminology, and address any questions or concerns professionally.
- Follow strict infection control procedures to ensure the safety of patients and staff, including sterilization of dental instruments and adherence to clinical confidentiality policies.
- Support clinical staff in performing vital signs assessments when necessary and assist with dental sterilization procedures for all instruments used during patient care.
Qualifications
- Proven experience as a Dental Receptionist and Dental Assistant in a busy dental clinic environment.
- Proficiency in EMR systems such as Dentrix, Eaglesoft, or Epic; familiarity with patient management software is essential.
- Knowledge of dental terminology, clinical procedures, dental equipment operation, and medical documentation standards.
- Strong understanding of HIPAA regulations and healthcare infection prevention protocols to ensure compliance at all times.
- Excellent communication skills with the ability to educate patients effectively while demonstrating empathy and professionalism.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in record keeping and clinical support tasks.
- Join us to make a meaningful difference in our patients’ lives by delivering outstanding care within a supportive team environment!
Pay: $23.00 - $25.00 per hour
Work Location: In person
