Busy, medical based Chiropractic office located within the Advent Health Park in Port Orange. We are seeking an experienced, positive, people oriented, and multi tasking Front Desk Position with a strong work ethic. The right candidate will perform on a daily basis: a variety of administrative, billing and clerical tasks. Our duties include offering administrative support across the organization. To be successful, you should have a pleasant personality and be able to deal with emergencies in a timely and effective manner. Contacting Insurance Companies for information and assisting Doctors with therapies, may be required. Ultimately, duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards. Background in billing is a huge plus.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Help with billing duties
- Posting patient payments
- Complete Records request (in and out going)
- Understand this is a growing position and new tasks will be added
Skills
- Billing knowledge
- Health Insurance knowledge
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Personal Injury Background
- High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Work Location: In person
