Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
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100% medical coverage of base tier monthly premium
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Voluntary dental and vision insurance
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Paid Time Off (Vacation + Sick Pay)
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Flexible Spending Account
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Employee Assistance Program
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403(b) savings plan with up to 3% company matching
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Paid on-the-job training and orientation
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Mileage reimbursement
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Referral bonus program
Opportunities for career growth
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Status: Full-Time, Non-Exempt | Payrate: $20.50/Hour | Schedule: Monday, Friday, Saturday, Sunday: 1:00pm - 9:00pm
Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.
Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
Encourage and discuss progress toward housing with shelter guest
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
Assist with receiving and verifying orders from vendors, completing tally sheets
Post and update signs and service calendars
Audio Equipment set up and monitoring
Assist in the organization of supplies and facilities needs
Conduct neighborhood patrols to minimize potential impact on the surrounding community
Administration
Goal: Assist administrative duties that support program services.
Miscellaneous
Requirements:
Education and Experience
Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
Ability to perform crisis intervention as needed
Ability to complete job duties that are guest focused, trauma informed, and housing focused.
General
Reliable transportation required
A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
Multi-task and work in a fast-paced environment
Navigate urgent matters while upholding a degree of flexibility
Work effectively with a diverse population
Rapid prioritization
Physical Requirements
- Enter units with program staff as needed
- Answer and respond to phone queries
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift, bend, push, and pull up to 50 pounds
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Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)
Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.
