A physical therapy company is seeking a highly organized, accountable, and detail-oriented Billing Coordinator to manage key components of our revenue cycle operations.
This is an on-site role responsible for insurance verification, authorizations, claim submission, denial management, patient financial communication, and accounts receivable follow-up. The Billing Coordinator will work closely with both on-site staff and a virtual administrative team to ensure billing accuracy, financial performance, and exceptional patient communication.
Compensation will reflect experience, particularly for candidates with proficiency in Tebra Billing Software and/or WebPT EMR.
There is opportunity for growth within this role for candidates who demonstrate leadership, initiative, and revenue cycle performance improvement.
Core Responsibilities
Revenue Cycle Management
- Verify patient insurance eligibility, benefits, and coverage prior to services
- Obtain and track insurance authorizations and referrals
- Review documentation to ensure accurate ICD-10 and CPT coding
- Prepare and submit clean claims electronically
- Monitor claim status and proactively follow up on unpaid or denied claims
- Investigate and resolve billing discrepancies or underpayments
- Manage accounts receivable aging and reimbursement timelines
Patient Financial Communication & Collections
- Clearly explain insurance benefits and out-of-pocket responsibilities
- Conduct professional and confident collection calls
- Manage patient payment plans when appropriate
- Address patient billing questions with clarity and composure
- Maintain firm but compassionate financial conversations
Candidates must be comfortable making collection calls and discussing financial responsibilities directly with patients.
Team Collaboration
- Work closely with other billing coordinators, front desk, and clinical teams
- Coordinate with a virtual billing/administrative team
- Communicate clearly across platforms (email, EHR, task systems)
- Participate in billing meetings and performance reviews
- Support process improvement initiatives
Qualifications
- 1+ years of medical billing experience (physical therapy preferred)
- Experience with Tebra Billing Software strongly preferred
- Experience with WebPT EMR is a plus and will be considered in compensation
- Strong understanding of: health insurance benefits
- Accounts receivable management
- Excellent computer proficiency and comfort navigating multiple systems
- Strong Microsoft Office skills (Excel, Outlook, Word)
- Excellent written and verbal communication skills
- Strong attention to detail and analytical ability
- Ability to work independently while collaborating with a virtual team
- Comfortable and confident with collections conversations
- Knowledge of HIPAA and billing compliance standards
Personal Attributes
We are looking for someone who:
- Takes ownership of outcomes
- Is persistent in resolving claim issues
- Is confident in financial conversations
- Has strong computer and systems skills
- Communicates clearly across teams
- Is motivated by growth and increasing responsibility
Compensation & Growth Opportunity
Compensation: Competitive and based on experience.
Candidates with Tebra billing experience and WebPT proficiency will be considered at higher compensation levels.
This position offers room for growth into advanced revenue cycle, supervisory, or performance-based roles for the right candidate.
Full-Time Benefits (after eligibility period):
- Paid Time Off
- Paid Holidays
- Health Insurance
- Simple IRA with Company Match
- Structured, team-driven environment
Application Instructions (Required)
To be considered for this position, please complete the following steps:
- Take a free typing test at www.typingtest.com (1-minute or 3-minute test is acceptable).
- Email a screenshot of your typing test results (showing WPM and accuracy) to [email protected]
- In the subject line of your email, write: Billing Coordinator Application – [Your First and Last Name]
Applications that do not include all requested items will not be reviewed.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
