Practice Manager
This is a newly built, modern dental practice focused on delivering exceptional patient care in a welcoming, spa-like environment. We're looking for an experienced Practice Manager who thrives on leadership, accountability, and growth.
This isn't just an operations role. We're looking for someone who can build a high-performing team, help grow the practice, increase patient acquisition, improve case acceptance, and create an exceptional experience that keeps patients coming back and referring their friends and family.
Key Responsibilities
Practice Growth & Business Development
- Develop and execute strategies to attract new patients and grow the practice.
- Monitor marketing performance and help convert new patient inquiries into scheduled appointments.
- Build referral relationships within the community.
- Track key performance indicators including new patients, production, collections, and schedule utilization.
- Identify opportunities to improve efficiency, profitability, and the overall patient experience.
Treatment Acceptance & Financial Coordination
- Confidently present comprehensive treatment plans and discuss financial options with patients.
- Help patients understand the value of recommended treatment and overcome barriers to care.
- Improve case acceptance while maintaining a patient-first, ethical approach.
- Collaborate with the doctor to ensure patients receive outstanding communication and follow-through.
- Monitor unscheduled treatment and implement systems for effective follow-up.
Operations & Administration
- Oversee daily operations including scheduling, insurance verification, billing, collections, and patient records.
- Ensure seamless coordination between the clinical and administrative teams.
- Develop, implement, and continually improve office systems and standard operating procedures.
- Maintain a productive schedule that maximizes efficiency while delivering an exceptional patient experience.
- Oversee accounts receivable and insurance claims processing.
Leadership & Team Development
- Recruit, hire, train, and mentor team members.
- Foster a culture of accountability, professionalism, and exceptional customer service.
- Conduct team meetings and performance reviews.
- Coach the team toward achieving production, scheduling, and patient satisfaction goals.
- Lead by example with a positive attitude and strong work ethic.
Financial & Compliance
- Monitor production, collections, expenses, and practice performance.
- Assist with budgeting and financial reporting.
- Ensure HIPAA compliance and adherence to all regulatory requirements.
- Maintain high standards of organization and operational excellence.
Qualifications
- 3+ years of dental practice management experience.
- Proven success growing a dental practice and improving operational performance.
- Experience presenting comprehensive treatment plans and increasing case acceptance.
- Strong understanding of dental insurance, billing, collections, and practice KPIs.
- Excellent leadership, communication, and interpersonal skills.
- Experience with dental practice management software.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Self-motivated with an ownership mentality.
What We Offer
- Competitive salary based on experience.
- Performance bonuses and profit-sharing opportunities.
- Beautiful, state-of-the-art office with modern technology.
- Opportunity to help shape and grow a brand-new practice.
- Direct collaboration with ownership and meaningful input into the future of the practice.
- Supportive culture focused on exceptional patient care and continuous growth.
Work Location: In person
Pay: $60,000.00 - $65,000.00 per year
Work Location: In person
