Dyer Auto Group is looking for a BDC agent to join our team! We are looking for an experienced Business Development Agent, who can handle a high volume of phone calls and chats. This person will be a part of our scheduling team and will help customers make appointments for service.
We have everything you need to ensure your success!
Responsibilities:
- Handling of incoming and outgoing phone calls, emails, texts and chats.
- Schedule service appointments.
- Input detailed information into the customer's file in our CRM database.
- Following up in a manner that results in the customer visiting the dealership.
- Communicate with all departments as required.
Requirements:
- High School Diploma or equivalent.
- Detail oriented with strong organizational skills.
- Ability to work at a high level in a fast paced environment daily.
- Excellent computer skills required.
- Excellent written and verbal skills
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
