Position Summary
The Behavioral Health Advocate (BH-A) provides oversight and support services to clients and staff in a residential treatment facility for adults with co-occurring diagnoses. BH-S are responsible for around-the-clock supervision of clients and helping to create and maintain a therapeutic milieu for treatment initiatives. The BH-A position is a mid-level position.
Primary Duties & Responsibilities
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Provides oversight of the milieu, engages with clients in a therapeutic manner, and can round/re-direct with a trauma-informed approach.
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Engages in “ATA blocking” as needed
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Assist clients with daily activities, adherence to schedules, and following program rules.
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Has knowledge and deep understanding of program schedules and rules, will provide orientation to clients, and sets expectations and guidelines on client participation during client orientation.
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Assists (and leads in the absence of Admission Specialist) in completing admissions from start to finish, and ability to document the admission process thoroughly.
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Maintain active awareness of clients’ locations and attendance of programming.
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Observe, monitor, intervene upon, and document client behaviors and presentations.
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Completes medication observations, collection and documentation of vitals, and assist medical/nursing team.
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Maintains, organizes, manages, and documents safe/client lockers.
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Maintain high quality documentation using appropriate forms in appropriate clinical language.
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Ability to perform job responsibilities of the Behavioral Health Technician.
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Facilitates non-clinical group sessions effectively within skill set and scope of practice.
Job Qualifications and Requirements
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Minimum of one year experience in the addiction or mental health fields, required.
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Minimum of two years’ experience in the addition or mental health fields, preferred.
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High school diploma or equivalent preferred.
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Valid Driver’s License, required.
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Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions.
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Knowledge of organization, communication, and interpersonal skills.
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Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
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Ability to maintain confidentiality of all medical, financial, and legal information.
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Ability to complete work assignments accurately and in a timely manner.
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Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care.
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Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals.
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Ability to document thoroughly in an electronic medical record.
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Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors.
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Knowledge of MS Office and office equipment such as copiers and scanners.
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Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.
