Sincerely greets each guest.
Makes eye contact with guest.
Knows the script and hours/days of operation.
Completes pre, running, and post shift side work requirements.
Ability to serve a wide variety of alcoholic beverages accurately and quickly.
Understanding of call order of drinks.
Knowledge of drink pricing.
Knowledge of Mixology.
Ability to exercise good judgment in determining potentially intoxicated guests.
Knowledge of all coupons and specials, including comp rules for player card levels.
Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests and Team members.
Understanding of pool floor sections
Genuinely thanks the Guest.
Adheres to appearance and uniform standards.
Adheres to all internal controls, policies, and procedures.
