Collection Specialist
Skagit Farmers Supply | Burlington, WA
Skagit Farmers Supply, a local cooperative since 1934 based in Burlington, WA, serves farmers, homeowners, businesses, families, and the communities in the Pacific Northwest. The company operates agronomy, propane, refined fuels, milling and wholesale divisions as well as retail Country Store locations in Washington and Montana. Our brands focus on commitment to providing quality products and services to our customers and community partners.
JOB RESPONSIBILITIES
Ideal candidates will possess a high level of detail, initiative, discretion and independent judgment, with a positive attitude. Candidates should be flexible and detail oriented with a great attitude. Job responsibilities include (but are not limited to):
- Build and maintain excellent customer relationships.
- Assist customers with billing, service, payment questions and collections.
- Update, maintain and reconcile account information.
- Negotiate collection arrangements for overdue account balances.
- Perform initial credit account setup and accounts receivables duties.
- Build and maintain cross-functional relationships throughout the company.
- Compile credit data following established company policies and guidelines.
- Carry out continual process improvement and effective delivery of credit services.
- Follow all company policies, procedures and Sarbanes Oxley controls.
- Perform general administrative duties (answer and direct telephone calls on a multiline phone system, transport mail to and from the post office, open and process incoming mail, filing and other clerical duties).
- Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
- Develop positive work relationships with other staff. Demonstrate the ability to collaborate, communicate well and effectively relay information.
- Practice punctual and reliable attendance.
- Perform other duties as assigned.
JOB REQUIREMENTS
- High school diploma or equivalent.
- 2+ years’ collection experience.
- Strong organizational, multi-tasking, problem-solving, and analytical skills.
- Proven track record of being dependable and reliable.
- Demonstrate proficiency with Microsoft Office.
- Lift, carry, push and pull up to 30 pounds.
- Pass a pre-employment drug screen as a condition of employment
HOURS / DAYS / SCHEDULE
This is a full-time, in person, 40 hours per week position. Monday through Friday, 8:00 a.m. – 5:00 p.m.
COMPENSATION & BENEFITS
$25.00- $30.00/hour. After meeting eligibility requirements, benefits include:
- Medical Insurance (100% employer-paid for employee coverage)
- Dental Insurance
- Life Insurance
- Long-Term Disability Insurance
- Paid Vacation (two to six weeks annually, depending on the length of full-time service)
- Sick Pay
- 9 Paid Holidays
- 401(k) Retirement Match
- Employee Discounts
- Dependent Tuition Reimbursement
- Employee Assistance Program
- Employee Profit Sharing
www.skagitfarmers.com
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Profit sharing
- Referral program
- Retirement plan
Education:
- High school or equivalent (Required)
Experience:
- collection: 2 years (Required)
Ability to Commute:
- Burlington, WA 98233 (Required)
Work Location: In person
