Overview
Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, supervise staff, ensure top-notch customer service, and maintain food safety standards. Your leadership will inspire your team to work efficiently and passionately, creating a welcoming environment for guests. This position offers an exciting opportunity to develop your management skills within a vibrant hospitality setting, emphasizing teamwork, quality food service, and operational excellence.
Responsibilities
- Supervise daily restaurant activities, ensuring smooth shift operations and high standards of service.
- Lead and motivate team members through effective training, coaching, and performance management.
- Oversee food preparation processes, ensuring adherence to safety and quality standards.
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
- Control inventory levels, monitor food supplies, and coordinate with kitchen staff to minimize waste.
- Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience.
- Assist with staffing schedules, interviewing candidates, and onboarding new team members.
- Conduct regular food safety audits and enforce health regulations across the restaurant.
- Analyze profit and loss reports to identify opportunities for operational improvements.
- Support catering, banquet events, or bar service as needed to enhance guest satisfaction.
Skills
- Proven experience in quick service or fast food restaurant management with strong supervisory skills.
- Extensive knowledge of food preparation, cooking techniques, and food safety management.
- Proficiency with POS systems including Aloha POS and Micros POS; cash handling expertise required.
- Demonstrated ability to manage inventory control, budgeting, and food production processes.
- Excellent team management skills with experience in staff training, development, and performance evaluation.
- Strong communication skills for managerial conversations, customer interactions, and team leadership.
- Background in hospitality management or culinary experience preferred; fine dining or casual dining experience is a plus.
- Ability to handle multiple priorities efficiently during busy shifts; basic math skills are essential.
- Experience in supervising hospitality teams within the food industry; managing catering or banquet events is advantageous.
- Knowledge of food safety standards and food handling procedures; managing profit & loss analysis beneficial.
This role is ideal for motivated individuals eager to lead a vibrant restaurant environment while honing their managerial expertise!
Pay: $17.00 - $19.00 per hour
Work Location: In person
