JOB
Join Our Team!
Iowa Workforce Development (IWD) is seeking applicants for the position of Workforce Program Coordinator.
This role is an exciting opportunity for a motivated professional to support the success of Iowa's workforce system by providing training, ensuring program compliance, and strengthening service delivery across the Iowa Plains Local Workforce Development Area.
If you are passionate about workforce development, collaboration, continuous improvement, and making a meaningful impact, we encourage you to apply.
Domicile will be determined based on the hired candidate’s location in Sioux City or Council Bluffs IowaWORKS office.
Position Details
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Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
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Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training has been completed.
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Some travel is required.
Position Overview
Conduct training for Title I Career Planners, ensure compliance with WIOA Title I federal, state, and local policies, performs file reviews, oversees program integrity and documentation, approves training and supportive service payments, serves as an IowaWORKS subject matter expert, analyzes program data, and provides guidance to improve service delivery through training, technical assistance, and collaboration.
Job Description
Conduct initial and ongoing training to all Title I career planners in Iowa Plains. Conduct ongoing file review and oversight activities as prescribed or as needed in order to ensure compliance with Workforce Innovation and Opportunity Act (WIOA) Title I program requirements from the U.S. DOL, State of Iowa policies, local policies and standard operating procedures regarding program delivery effectiveness, program integrity, and documentation of services.
Ensure all participants' training and supportive services are allowable under Title I regulations, state
and local policies. Approve and track payments for all training activities and supportive services.
Become a subject matter expert of our IowaWORKS case management system. Train all Title I career planners on effectively and efficiently documenting service to participants; developing the Individual Employment Plan, documenting case notes and providing and documenting follow up services to participants. Run reports in our IowaWORKS system and analyzes data from system reports and provides guidance for process improvement.
Attend IWD trainings, Iowa Plains meetings, and WIOA related conferences as requested.
Other duties as assigned to support the delivery of program services and the overall success of Iowa
Plains Local Workforce Development Area.
Essential Functions
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Read, understand, and apply federal and state laws, regulations, policies, and procedures.
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Analyze workforce program data and identify areas for improvement.
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Communicate and interact effectively with individuals from diverse ethnic, social, economic, cultural, and educational backgrounds.
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Foster partnerships with state, local, and community stakeholders.
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Work effectively as a member of a functional team.
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Utilize computer systems to acquire, organize, analyze, communicate, and present information.
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Perform effectively under normal, emergency, critical, unusual, or sustained heavy workloads.
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Manage multiple tasks while maintaining efficiency and composure.
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Answer phones and use virtual platforms to provide clear and concise assistance to team members and customers in person or virtually.
About Iowa Workforce Development
Iowa Workforce Development (IWD) is a state agency dedicated to providing exceptional employment services and connecting employers with skilled workers. With a strong focus on continuous improvement and aligning services with workforce demands, IWD offers comprehensive support to job seekers and employers through a statewide network of IowaWORKS Centers.
Benefits
Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:
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Excellent health, dental, and vision insurance.
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Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
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Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
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Flexible Spending Accounts for medical and dependent care.
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Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
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Employee Assistance Programs and Discount Programs for support.
Click here to learn more about all of the amazing benefits the State of Iowa offers.
The State of Iowa participates in E-Verify, the State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.
