We are seeking a Mortgage Loan Assistant/Onboarding Specialist to become a part of our team!
Responsibilities:
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Advise borrowers on financial status and payment methods
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Guide customers through the loan application process
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File loan applications and supporting documents
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Develop referral networks to locate prospects for loans
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Handle customer complaints and take appropriate action to resolve them
Qualifications:
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Previous experience in mortgage required
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Encompass LOS experience required
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Familiarity with financial and lending practices
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Ability to build rapport with clients
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Strong analytical and mathematical skills
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Excellent written and verbal communication skills
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Bilingual (Spanish) required
