Are you passionate about fitness and community? The Meadows Community Association Inc. (MCA) is looking for a highly motivated Fitness Front Desk Attendant to join our dynamic team! We're more than just a gym — we're a community hub where neighbors come together to sweat, connect, and crush their fitness goals.
As the first face our members see, you set the tone for their experience. If you're friendly, enthusiastic, and love creating a welcoming and motivating environment, we want to meet you!
What You’ll Do:
- Greet members and guests with a warm, positive attitude
- Assist with check-ins, membership card labels, cell phone app, MCA website and class registration through PushPress
- Provide exceptional customer service by answering questions and provide information about our fitness programs and amenities
- Ensure that all those entering the fitness center are authorized to do so; verifying waivers and orientations are completed prior to use of the facility
- Properly explaining the policies and terms of the gym and membership agreements
- Engaging with members and building positive relationships to create an environment members want to come back to. Making every conversation an experience and not transactional. Saying “Hello” and “Goodbye” to every member that walks into the gym.
- Handle credit card transactions for fitness center services
- Understanding club and brand initiatives/technology to showcase benefits of our members
- Maintain daily reports
- A keen eye for attention to detail is a must to maintain a clean facility; we expect a high standard of cleanliness. Cleaning includes but is not limited to organizing, dusting, stocking of bathrooms, disinfecting equipment, wiping down mirrors, disinfecting common areas and restrooms when needed, etc. cleaning of fitness equipment required daily. Prepare cleaning wipes for wipe down of gym equipment before and after each use by attendees.
- Submit fitness supply orders
- Oversee locker room; Restocking and organizing supplies.
- Attend bi-weekly staff meetings
- Report equipment issues and concerns
- Safeguard fitness keys, fobs, membership cards, laptops and tablets
- Comply with all applicable rules, policies, standards and guidelines related to employment with The MCA.
- Working with Manager to execute community and member engagement events
- Support the overall operation of community as needed.
What We’re Looking For:
- A positive, energetic personality and excellent customer service skills
- Strong communication and multitasking abilities
- A passion for health, wellness, and community
- Previous front desk or customer service experience is a plus
- Dependable & Punctual
- Ability to multitask and work in a fast-paced environment
- Must possess familiarity and understanding of fitness equipment, fitness classes and programs.
- Computer Knowledge.
- CPR Certification preferred.
WORKING CONDITIONS:
Office environment.
TYPE:: Part-time, flexibility to work evenings, weekends, and holidays.
Join us in making The Meadows a vibrant place to work out, connect, and grow. Apply today and help shape a community that inspires healthier lives!
The Meadows Community Association, Inc., is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification. We provide drug testing and criminal background screening on all new hires.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Application Question(s):
- Available to work weekend shifts.
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
Location:
- Sarasota, FL 34235 (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Sarasota, FL 34235 (Required)
Work Location: In person
