Workwear Department Lead
Position Overview:
As the Workwear Department Lead, you will play a key role in leading, training, and overseeing your assigned departments and staff. This position requires a proactive, self-motivated individual who can see tasks through to completion while maintaining a high standard of customer service, merchandising, and store operations. You will lead a team of 5 to 10 staff members and work closely with management to ensure a smooth and successful retail experience.
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Perform opening and closing duties (turn-key operations).
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Recruit, train, and mentor sales staff, ensuring they are equipped with the skills needed for success.
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Assign tasks to team members and monitor sales performance.
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Manage inventory by tracking stock levels, completing paperwork, and ensuring adequate supply levels.
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Stock shelves, set up displays, process transactions, and maintain store cleanliness.
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Provide staff with constructive feedback and assist with customer inquiries.
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Motivate sales associates and foster a competitive yet collaborative team environment.
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Maintain a strong understanding of all company products and services to effectively drive sales.
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Implement and oversee sales floor merchandising and security measures to minimize shoplifting.
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Deliver top-tier customer service, including handling difficult situations professionally.
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High school diploma or GED required; college education preferred but not mandatory.
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Strong written and verbal communication skills.
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Proficiency in MS Outlook and MS Office.
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Experience in retail sales, department management, or workwear-related industries is a plus.
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Familiarity with trade industry apparel such as FR clothing, steel vs. composite toe boots, and workwear is beneficial.
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Experience with POS systems and cash handling.
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Strong organizational and merchandising skills.
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Dependable, trustworthy, and able to work well with a team.
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Full-Time (32-40 hours per week).
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Weekends Required:
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January - October: 50%
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November - December: 75%
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Shifts may include days, evenings, and weekends.
Hourly Wage + 2% Commission on Sales
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3% company match in Simple IRA account.
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Partially funded health insurance.
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Fully funded life insurance.
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Generous employee merchandise discounts.
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Flexible scheduling.
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Paid time off.
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Commission opportunities.
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Deliver the best customer service experience.
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Maintain dependability and trustworthiness in all aspects of the job.
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Uphold company policies and work well with others.
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Be organized, detail-oriented, and knowledgeable about merchandise.
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Operate the cash register (POS) efficiently.
If you are a self-starter who thrives in a team environment and takes pride in your work, we would love to have you on board!
