Operations & Compliance Coordinator
About Us
At Relay Fire & Safety, our mission is simple: make the world a safer place. We do that by delivering cutting-edge fire and life safety solutions with a relentless focus on quality, service, and integrity.
We’re growing—and with that growth comes the need for someone who can keep our operations tight, our compliance clean, and our team running at full speed.
The Role
We’re looking for a proactive, detail-driven Operations & Compliance Coordinator to serve as the nerve center of our daily operations across our Massapequa and Franklin Square locations.
This is not your typical admin role. You’ll be the person making sure:
- Our compliance is airtight
- Our technicians are set up for success
- Our office runs like a well-oiled machine
If you thrive in a fast-paced environment where no two days look the same—and you like being the person everyone relies on—you’ll fit right in.
What You’ll Be Doing Compliance & FDNY Coordination
- Own scheduling and coordination of FDNY inspections and testing
- Ensure all appointments are confirmed, tracked, and documented
- Manage and resolve violations/summonses to keep clients and company in good standing
Quality & Field Support
- Perform daily quality checks on completed technician work
- Ensure jobs meet company standards and regulatory requirements
- Help keep field operations organized and running efficiently
Operations & Workflow Management
- Coordinate daily office activities to maintain efficiency and compliance
- Support internal processes and keep things moving (no bottlenecks on your watch)
Administrative & Office Support
- Prepare reports, maintain organized records (digital + physical)
- Manage incoming/outgoing communication (emails, calls, mail, packages)
- Maintain a professional, organized office environment
Supply & Office Oversight
- Track and replenish office supplies before anyone even realizes they’re low
- Keep front-office operations running smoothly without interruption
Team Collaboration
- Jump in where needed to support leadership and team initiatives
- Be the go-to problem solver for “we need this done yesterday” moments
What We’re Looking For
- Highly organized with strong attention to detail (you notice what others miss)
- Ability to multitask and prioritize in a fast-paced environment
- Strong communication skills—clear, professional, and proactive
- Comfortable managing multiple moving pieces without dropping the ball
- Experience in operations, coordination, compliance, or administrative roles preferred
- Bonus points for experience in fire/life safety, construction, or service-based industries
Why Relay?
- A company that actually lives its values (not just posters on a wall)
- A team that works hard, supports each other, and takes pride in what we do
- Growth—you won’t be stuck doing the same thing forever
- The opportunity to play a critical role in keeping people and businesses safe
The Bottom Line
If you’re the kind of person who:
- Loves structure and solving problems
- Keeps everything (and everyone) on track
- And takes pride in being the one who makes it all work…
We want to talk to you.
Job Type: Full-time
Pay: $52,000.00 - $63,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative: 1 year (Preferred)
Work Location: In person
