Jaguar Land Rover Parts Advisor
Relocation assistance available for qualified candidates
Job description
Summary
Baker Motor Company is looking for a friendly and experienced Jaguar Land Rover Parts Advisor to join our team. The JLR Parts Advisor will work closely with our service department to provide a pleasant and seamless service experience to our clients. When clients call or visit the parts department, the Parts Advisor will: greet them, listen to their needs, and determine what parts they need. The Parts Advisor will also assist with the parts department inventory by checking and scanning in shipments and documenting discrepancies to ensure counts are correct. The Parts Advisor will report directly to the Parts Manager.
Duties and Responsibilities
- Assist clients and service team members in selecting required parts in a courteous, efficient, and professional manner.
- Answer phone calls promptly and respond to questions and requests about parts.
- Greet retail clients at counter and determine their parts needs.
- Process payments and returns for clients in-person or electronically.
- Work with the service department to ensure parts are available, billed, or ordered when needed.
- Ensure an accurate inventory by receiving, tagging, storing, and returning parts promptly.
- Assist with parts inventory management through bin counts and accurate record keeping.
- Track special orders and notify service department or client when parts arrive.
- Notify parts manager of any out-of-stock parts or shop supplies.
- Keep orderly records of all estimates, orders, and invoices.
Requirements and Qualifications
- High school graduate or GED certificate
- Valid driver’s license and clean driving record
- Ability to pass a background check and drug screening
- Basic understanding of automotive components and systems
- Dealership Parts experience required
- JLR Parts experience preferred
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Jaguar Land Rover Parts: 1 year (Preferred)
- Dealership Parts: 1 year (Required)
- CDK: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
