Seniors Helping Seniors® Provo Sandy is looking for a dependable, compassionate, and organized Care Coordinator to join our team.
This position plays an important role in supporting our clients, caregivers, and office team. The Care Coordinator helps ensure that client needs are understood, caregiver schedules are filled appropriately, and the highest level of care is provided.
Job Title: Care Coordinator
Company: Seniors Helping Seniors® Provo Sandy
Pay: Starting at $20.00 per hour
Start Date: June 22
Schedule: Full Time
Location: South Salt Lake County or North Utah County
The Care Coordinator will be responsible for:
Working directly with caregivers to coordinate schedules, communication, and expectations
Filling client shifts and helping ensure appropriate caregiver-client matches
Understanding client needs and helping provide the highest level of care possible
Conducting in-home visits for new client acquisition and care assessments
Following up with clients regarding ongoing care needs and satisfaction
Following up with caregivers to ensure quality of care and proper support
Training on and using our CRM system, WellSky
Using the company business phone app for all work-related communication
Maintaining accurate reporting, documentation, and communication
Supporting the overall mission and daily operations of the agency
The ideal candidate will be:
Compassionate, professional, and dependable
Organized and able to manage multiple priorities
Comfortable communicating with seniors, families, and caregivers
A strong problem-solver who can help fill shifts and respond to changing needs
Comfortable learning and using technology, including CRM systems and phone apps
Detail-oriented with strong follow-up and documentation skills
Able to represent the agency professionally during in-home visits
Experience in home care, scheduling, caregiving, healthcare, customer service, or office coordination is helpful, but we are willing to train the right person.
This position starts at $20.00 per hour with an additional $1.00 per hour increases based on agency revenue growth.
At Seniors Helping Seniors® Provo Sandy, we provide in-home care services that help seniors remain independent and supported in their own homes. Our focus is on compassionate care, strong relationships, and matching the right caregivers with the right clients.
