The Front of House Manager is responsible for leading front-of-house operations, including team supervision, guest service standards, shift execution, and team development. This role is ideal for a high-capacity leader who thrives in a fast-paced environment, values people, and is committed to creating a positive culture for team members and guests alike.
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Oversee all front-of-house operations during assigned shifts
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Train, coach, and mentor team members and team leaders to meet service and hospitality standards
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Ensure a high level of guest satisfaction by maintaining Chick-fil-A’s customer service standards
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Lead shift execution, including scheduling, break management, and labor efficiency
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Handle guest complaints or concerns with professionalism and urgency
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Coordinate with Back of House leadership to ensure smooth flow of operations
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Maintain cleanliness, food safety, and sanitation standards
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Contribute to hiring, onboarding, and performance evaluations as needed
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Create an encouraging and accountable team culture
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Model servant leadership and uphold Chick-fil-A's core values
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1–2 years of leadership experience in food service or hospitality preferred
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Excellent interpersonal and communication skills
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Natural team builder with a track record of developing others
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Strong time management and organizational skills
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Calm and decisive under pressure
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Must be 21+ and authorized to work in the U.S.
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Willingness to work a flexible full-time schedule, including Saturdays (closed on Sundays)
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Competitive pay
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Closed on Sundays
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Leadership development and mentorship
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Opportunities for advancement within the restaurant
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Free meals
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Positive, family-like work environment
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Uniforms provided
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Paid time off (available after eligibility requirements are met)
Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.
Pay: $45760 - $62920 / year
Pay:
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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401(k) matching
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Employee discount
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Paid training
Job Type: fulltime
Schedule:
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10 hour shift
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8 hour shift
Education: No education required
Work location: On-site
