We are seeking a proven Fixed Operations Director to lead a growing automotive organization for Albrecht CDJR of Westboro. This executive-level position carries full financial and operational accountability for Fixed Operations, including Service, Parts, internal reconditioning, and customer retention strategy.
This is not a desk manager role.
This is not a shop foreman position.
This is not a service manager job.
This is a strategic leadership position responsible for driving performance, profitability, and operational discipline across multiple rooftops.
Key Responsibilities:
- Lead Service and Parts operations across all locations
- Drive measurable improvement in absorption, gross profit, and expense control
- Implement consistent processes and accountability standards across all brands
- Oversee technician productivity, certification compliance, and production mix
- Strengthen advisor performance, follow-up discipline, and call management
- Control internal repair expense and recon workflow
- Ensure OEM warranty compliance and minimize audit exposure
- Deliver disciplined KPI reporting, forecasting, and performance management
Qualifications:
- Prior Fixed Operations Director or multi-store leadership experience required
- Demonstrated history of improving departmental performance and profitability
- Strong financial acumen with full understanding of fixed ops P&L
- Deep knowledge of OEM warranty compliance and operational risk
- CDK or comparable DMS experience preferred
Compensation:
- $150,000 – $175,000 total compensation potential
- Short-term income guarantee during transition period
- Performance-based structure tied to measurable KPI results
- Long-term growth opportunity within the organization
We are seeking a disciplined, performance-driven leader capable of scaling systems, unifying teams, and owning results across multiple operations.
All inquiries will be handled with professionalism and discretion.
Join us as we strive for excellence in our Automotive Parts and Service Departments, while fostering an environment that encourages innovation and growth.
Job Type: Full-time
Pay: $150,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Fixed Operations: 5 years (Required)
- Automotive Management: 3 years (Required)
Ability to Commute:
- Westborough, MA 01581 (Required)
Ability to Relocate:
- Westborough, MA 01581: Relocate before starting work (Required)
Work Location: In person
