OPERATIONS/CHAUFFEUR ADMINISTRATOR (SAN MATEO)
Worldwide Limousine Company is seeking an experienced Administrator. This is a full time position with benefits. Qualified applicant will have at least 2 years' experience in a fast-paced customer service environment, exceptional problem solving skills and a willingness to work a flexible schedule.
We are seeking someone with experience in travel/technical support/client relations/dispatch/human resources. The fast paced environment requires excellent inter-personal skills, computer literacy and extensive knowledge of the Bay Area. Limo/Travel/Vehicle/Insurance experience a plus. Must be Microsoft Office proficient. The position requires an individual proficient in multi-tasking. The ideal candidate will possess strong communication skills, solid organizational and follow-up skills, the ability to prioritize multiple tasks and the ability to work as part of a team in order to support office activities along with being proactive.
Duties and responsibilities would also include:
· Manage every aspect of the day to day operations with customer service leading the charge.
· Working closely with office staff including accounting, dispatchers and reservationists.
· Responsible for hiring and training of new Chauffeurs and office staff. Scheduling shifts
· Manage team of Professional Chauffeurs to ensure adherence to outlined processes and procedures as well provide ongoing training and feedback.
· Responsible for weekly/monthly cost analysis, revenue reports and payables as they pertain to the day-to day-business. (Ad hoc reports as needed.)
· Must be tech-savvy and able to support/troubleshoot mobile devices (iPad & Android phones) as well as proprietary software and mobile application.
· Email/Marketing tools to support & drive new business opportunities.
· Maintain company website and various social media tools.
· Able to monitor and maintain external vendor accounts around the world to ensure appropriate billing/service levels.
· Research and resolve outstanding/escalated customer service issues.
· Client & Employee confidentiality is a priority for this company.
If you are interested in applying for this position please contact email
Put in header OPERATIONS/CHAUFFEUR ADMINISTRATOR
- Principals only. Recruiters, please don't contact this job poster.
- DO NOT contact us with unsolicited services or offers PLEASE.
Job Types: Full-time, Part-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
