IT Business Analyst
Who We Are
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.
Job Overview
We are seeking a Business Analyst to join our team and support our enterprise growth and transformation initiatives focused on accelerating delivery, modernizing operating models, and maximizing value from our digital, core system, and emerging AI investments. This role bridges strategy and execution by working across business, technology, and delivery teams to support Guidewire‑enabled initiatives while helping document and operationalize the Target Operating Model (TOM) that underpins our growth strategy. The ideal candidate brings strong insurance domain knowledge, structured analytical skills, an operating‑model mindset, and working knowledge of AI‑enabled capabilities, with the ability to translate strategic intent into executable processes, roles, and ways of working.
Key Responsibilities
- Support execution of the HDI’s growth strategy by translating strategic priorities and the defined Target Operating Model (TOM) into actionable business and delivery requirements
- Help embed the TOM into day‑to‑day processes, roles, governance, and delivery practices across initiatives
- Identify gaps between current‑state ways of working and the TOM, and support alignment to the future‑state model
- Elicit, document, and manage business and functional requirements, ensuring alignment with the operating model and platform capabilities
- Support Guidewire‑enabled initiatives, including backlog refinement, test planning, UAT, and business readiness
- Partner with business and technology teams to drive consistent adoption of new ways of working
- Identify opportunities to apply AI‑enabled capabilities to improve efficiency, decision‑making, and scalability within established processes·
Qualifications
- Experience:
- 5+ years of experience as a Business Analyst supporting business transformation, insurance technology, or operating model execution initiatives
- Working knowledge of AI‑enabled capabilities (e.g., decision support, automation, analytics) and how they can be applied within business processes
- Experience working in Agile delivery environments (Scrum, Kanban)
- Skills:
- Expertise in business analysis techniques, such as but not limited to use case modeling, user stories, business process mapping, and gap analysis.
- Ability to translate business requirements into clear functional requirements and support technical solution design
- Proficiency in creating functional specifications, process documentation, and business readiness artifacts
- Strong project coordination and delivery support skills, including managing dependencies, tracking milestones, and supporting issues and risk management across workstreams
- Industry Knowledge: Strong understanding of commercial insurance processes and workflows, including underwriting, policy administration, billing, and claims management
- Tools: Proficiency in tools such as Microsoft Office Suite (Excel, Word, PowerPoint), JIRA, Confluence, and other business analysis or project management tools.
- Communication: Excellent verbal and written communication skills, with the ability to engage stakeholders across levels and convey complex concepts to non‑technical audiences
- Problem-Solving: Strong analytical and problem‑solving skills, with attention to detail and the ability to structure ambiguity into clear, actionable outputs.
Preferred Qualifications
- Experience supporting Target Operating Model (TOM) execution, operational readiness, or change enablement
- Experience supporting Guidewire PolicyCenter implementations or enhancements
Compensation and Benefits
Base salary range for this position is $75,000–$95,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.
We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.
Additional Information
- HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
- Applicants must be legally authorized to work in the United States.
- Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.
HDI Global Insurance Company participates in E-Verify.
Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.
