Auntea Jenny Arcadia - Store Manager (Bilingual English/Mandarin Preferred)
Location: ArcadiaJob Type: Full-time/ Part-timePay: $20 – $25 per hourExpected Hours: Approximately 40 hours per weekWork Location: In person
Job Overview
Auntea Jenny Arcadia is a new boba tea shop seeking a dependable, hands-on Store Manager to lead daily operations and help build a strong opening team.
The Store Manager will oversee employees, customer service, product quality, cleanliness, inventory, and overall store performance. This is a hands-on leadership position that requires working alongside the team and assisting with drink preparation during busy periods.
The ideal candidate has previous café, boba shop, restaurant, or food-service management experience and is comfortable leading a team in a fast-paced environment.
Responsibilities
- Oversee daily store operations, including opening and closing procedures
- Hire, train, schedule, coach, and supervise employees
- Maintain appropriate staffing levels and monitor attendance and performance
- Train employees on recipes, product knowledge, customer service, food safety, and store procedures
- Ensure drinks and food products consistently meet company quality and presentation standards
- Provide friendly customer service and resolve customer concerns professionally
- Maintain store cleanliness, organization, food safety, and sanitation standards
- Monitor inventory, conduct inventory counts, receive deliveries, and communicate ordering needs
- Oversee cash-handling, register, and deposit procedures
- Monitor sales, labor costs, ingredient usage, product waste, and operating efficiency
- Review store performance and identify opportunities for improvement
- Monitor equipment condition and communicate maintenance or repair needs
- Support new product launches, seasonal promotions, and local marketing activities
- Build customer loyalty and a positive presence in the Arcadia community
- Develop reliable team members into future shift leaders
- Communicate staffing, customer, equipment, and operational concerns to ownership
- Work alongside the team and assist with drink and food preparation as needed
Qualifications
- At least 2-year of supervisory or management experience in a café, boba shop, restaurant, or beverage-service business preferred
- Previous Store Manager experience in a boba, coffee, café, or beverage chain strongly preferred
- Previous barista, boba tea, café, restaurant, or beverage-service experience preferred
- Strong leadership, communication, customer-service, problem-solving, and organizational skills
- Able to train employees, provide constructive feedback, maintain accountability, and resolve workplace conflicts
- Dependable and able to manage store operations with limited supervision
- Able to remain calm and manage multiple priorities during busy periods
- Knowledge of employee scheduling, inventory, cash handling, food safety, labor costs, and product waste
- Basic computer and point-of-sale system skills
- Ability to learn and follow Auntea Jenny recipes, equipment procedures, and operating standards
- Bilingual in English and Mandarin Chinese preferred
- California Food Handler Card required or must be obtained within the required timeframe
- Must be legally authorized to work in the United States
Schedule Requirements
- Approximately 40 hours per week
- Must be available to work weekends
- Must be available for evening and closing shifts until approximately 9:00 PM
- Schedule may include opening shifts, closing shifts, weekends, and holidays
- Reliable attendance and schedule flexibility are required
Compensation and Benefits
- $20–$25 per hour, depending on experience
- Overtime eligible in accordance with applicable law
- Paid training
- Employee discount
- Paid sick leave in accordance with California law
Auntea Jenny Arcadia is an equal-opportunity employer.
Pay: $20.00 - $25.00 per hour
Work Location: In person
