Job description:
Come and Grow With A Company of Professionals!
Office Manager Needed
Company: Name will be given to relevant applicants (Las Vegas, NV)
Role: Full-Time, Office Hours (Mon–Fri)
About Us
We're a licensed and insured GC, specializing in remodeling and & water damage, serving the Las Vegas area. We handle everything from emergency water mitigation calls to full-scale home remodels. We take huge pride in our work and it shows - we have 4.9 review score on Google!
We’re looking for a detail-oriented, reliable, and professional assistant to support our operations, customer communications, and scheduling.
About you
We're growing rapidly and we're looking for you to grow with us. If you want to be a driving force in a fast paced, friendly yet demanding work environment with great potential - apply now!
Responsibilities
Customer Communication (Inbound Calls & Leads)
- Answer incoming calls during office hours for both emergency water damage and remodeling inquiries
- Collect customer/job details using an intake script (name, contact info, address, type of job, urgency, insurance details if relevant)
- Provide basic answers to FAQs (training and cheat sheets provided)
- Escalate technical or complex questions to Jake or the foremen
Lead & Project Management Support
- Enter new leads and update status in our CRM
- Follow up with foremen/project managers for progress updates
- Help track lead sources when possible (Google Ads, referrals, etc.)
Scheduling & Coordination
- Manage the calendar, schedule appointments, confirm meetings with clients and vendors
- Reschedule or coordinate site visits as needed
- Ensure urgent/emergency calls are flagged and prioritized appropriately
General Administrative Support
- Draft and send professional emails or texts to clients as needed
- Keep communication organized and documented
- Assist with other office tasks as the business grows (training provided)
Requirements
- Strong verbal communication skills (clear, polite, empathetic)
- Comfortable handling both emergency and routine customer calls
- Highly organized with attention to detail
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets)
- Ability to manage multiple tasks and follow up without dropping details
- Reliable, self-motivated, and good at working independently
- Prior customer service or administrative experience preferred (not required if skills fit)
Nice-to-Haves (Optional)
- Experience with CRM systems
- Experience in construction, real estate, or restoration industries
- Bilingual (English/Spanish)
Compensation
- Competitive hourly wage or salary (DOE)
- Growth opportunities as the company expands
Pay: From $22.00 per hour
Application Question(s):
- Do you have experience communicating with city or municipal offices (such as permitting departments or inspectors) to assist with permits and related paperwork?
- Please acknowledge: We are a young and (rapidly) growing business. At this stage we are not yet able to offer benefits such as health insurance. Our goal is to introduce a full benefits package as the company continues to grow.
- Are you obsessed with order? Can you handle information coming from all directions, document it properly and be on top on what's going on in your office? Good - that's what we look for, tell us why you're a good fit for us.
- Please provide 2-3 references and acknowledge that you understand that we will contact these references to learn more about your experience.
Work Location: In person
