ABOUT OUR AGENCY
I opened my agency in 1981 and currently lead a team of eight. Before entering the insurance industry, I worked as a music director, and I've always enjoyed helping others grow and succeed. Outside of the office, you'll find me bass fishing, cooking, enjoying music and sports, and serving as a captain for the Youth High School Association. I'm naturally competitive and driven by achieving results.
Our agency has built a strong reputation by focusing on exceptional customer service, teamwork, and helping both our customers and team members succeed. We believe that passion and commitment make all the difference.
We offer health benefits, paid time off, paid holidays, a hiring bonus, and a strong commitment to work-life balance. We believe in recognizing hard work while providing the support needed to build a rewarding, long-term career.
Our culture is energetic, supportive, and growth-focused. I believe skills can be taught, but passion, motivation, and drive come from within. I'm looking for someone who is highly motivated, self-driven, energetic, and excited to make an impact. If you're passionate about succeeding and eager to grow, we'd love to have you on our team.
ROLE DESCRIPTION:
Grant Gravois - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
