Company Overview
A BHCOE-accredited agency proudly delivering high-quality Applied Behavior Analysis (ABA) therapy across New Jersey. We're passionate about making a meaningful difference in the lives of children and families we serve, and we're looking for dedicated team members with healthcare or medical administration experience to help ensure our operations run seamlessly.
Position Summary
The Patient Intake Coordinator plays a vital role in the daily operations of our practice. In this entry-level healthcare role, you'll be managing the intake process, maintaining accurate medical records, handling insurance authorizations, and ensuring seamless communication between our clinical team and clients.
This is a perfect entry-level opportunity for someone passionate about healthcare and eager to launch a career in administration—especially those with bilingual (English/Spanish) capabilities.
As our practice serves a high volume of Spanish-speaking families, your ability to communicate warmly and professionally in both languages is essential to our success.
Key Responsibilities
- Manage daily office operations and maintain organized workflows in a healthcare environment
- Handle phone calls and client inquiries with professionalism and medical terminology awareness
- Support insurance authorization workflows by gathering accurate clinical and medical information for submission
- Perform accurate medical data entry and maintain HIPAA-compliant, up-to-date client records
- Support clinical and administrative tasks such as scheduling, coordination, and document management
- Use Google Suite (Docs, Sheets, Drive, Calendar) for communication and medical record-keeping
- Process patient intake forms and maintain organized patient files
Required Qualifications
- High school diploma or Associates Degree
- Bilingual capability: English AND Spanish (Required) – Must be fluent in both written and spoken Spanish
- Comfortable working in a healthcare environment with sensitivity to families with children with autism
- Strong customer service skills and ability to interact professionally with diverse populations
- Excellent phone etiquette and communication skills
- Ability to handle sensitive medical information with professionalism and confidentiality (HIPAA awareness)
- Reliable, detail-oriented, and organized with strong time management skills
- Adaptable and eager to learn in a fast-paced, mission-driven healthcare setting
Preferred Qualifications
- Experience with EHR (Electronic Health Record) systems or medical practice management software
- Medical terminology - Familiarity with common medical/behavioral health terms
- Patient intake process - Experience completing intake forms and patient histories
- Prior authorization experience - Understanding pre-auth requirements
- Previous experience in pediatric healthcare settings
If you have healthcare or medical office experience and thrive in a fast-paced, mission-driven environment, we invite you to apply for this Intake Specialist position.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you be reliably commute to Bloomfield, NJ for this job?
Education:
Experience:
- Medical office: 1 year (Preferred)
Language:
Work Location: In person
