Job Title: Consumer Growth Manager
Location: San Antonio, TX (On-Site)
Position Type: Full-Time, Exempt (Stable yet flexible schedule to accommodate high-value client needs; high mental stamina required)
Compensation: $50,000 – $55,000 Base Salary + Performance Commission & Discretionary Bonuses
⚠MANDATORY APPLICATION STEP: Applications will not be evaluated without a completed Culture Index survey. Upon submitting your resume, complete the survey via the link below within 24 hours:
Culture Index Survey Link: https://go.cultureindex.com/p/unJxEyejPLbp9ZDEwV
About the Role
Zinn Insurance is scaling rapidly on a multi-year growth trajectory, and we are expanding our consumer division. We are seeking an elite, charismatic, and process-disciplined Consumer Growth Manager to scale our personal lines and consumer growth segment.
This is a program management, sales production, and renewal preservation seat. Your focus is threefold: serving as our premier "New Business Closer" for personal lines policies, driving proactive policy renewals as our "Renewal Champion," and acting as the strategic mentor, technical expert, and quality control lead for our Individual and Medicare growth specialists. If you bring an elite sales presence paired with rigorous file accuracy, coaching strength, and retention drive, this seat is built for you.
Who You Are
- Persuasive & Magnetic Producer: You excel at rapport building and closing personal lines accounts. You command trust quickly and drive pipeline growth effortlessly.
- Renewal Champion: You treat policy retention as mission-critical. You audit policy changes, address rate increases proactively, and ensure maximum client retention year-over-year.
- Coaching & Quality Mentor: You love training team members on policy mechanics, quoting tools (AgencyBloc/carrier portals), and sales closing techniques.
- Process-Disciplined Lead: You enforce 100% data integrity in AgencyBloc and Monday.com, holding zero tolerance for sloppy documentation or delayed quotes.
Primary Responsibilities
- New Business Closing: Convert high-intent leads and inbound inquiries into active, bound policies across personal lines and individual accounts.
- Renewal Management: Lead the agency's renewal preservation process, auditing renewal lists, contacting at-risk policyholders, and executing remarketing strategies.
- Quoting & Adjustments Operations: Oversee accurate quote generation, endorsement processing, and policy adjustments within established speed SLAs.
- Team Mentorship & QA Lead: Audit team files, lead weekly deal desk reviews, and mentor Individual and Medicare specialists to hit growth goals.
Qualifications & Requirements
- 3+ years of success in personal lines insurance sales, account management, or consumer growth.
- Advanced proficiency in AgencyBloc, comparative raters, carrier portals, and Monday.com.
- Proven track record of high quote-to-bind conversion and retention execution.
How to Apply
To be formally considered for this position, please follow these two steps:
- Submit Your Resume: Apply directly through this job board.
- Complete the Culture Index Survey: Click the link below to complete the short behavioral assessment.
Culture Index Survey Link: https://go.cultureindex.com/p/unJxEyejPLbp9ZDEwV
Please Note: Your application is not complete until this survey is finished. The survey takes less than 10 minutes and must be completed within 24 hours of submitting your resume. Applications without a completed survey will not be reviewed.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Caregiver leave
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Parental leave
- Prescription drug insurance
- Retirement plan
- Vision insurance
Work Location: In person
