- Ability to manage stressful situations, work long and varied hours as business conditions demand.
- Answer inquiries, offer suggestions, and provide description pertaining to the property.
- Verify arrival and departure times, service times, and arrange for other services requested by guests, if directed.
- Maintain a professional commitment to ethics, standards and hotel directives.
- Provides routes and time schedules. Must have fluent use of the Internet for obtaining information and have maps available.
- Provide positive service to all guests at the hotel including courtesy, sincerity and enthusiasm
- Carry out guest requests using proper detailed procedures.
- Perform all duties in a safe manner and monitor those actions of others.
- Attend meetings as scheduled.
- Organize oneself, one’s work and the efforts of others and be attentive to detail.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Preferred
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Customer Service experience preferred
Preferred
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Enthusiastic: Shows intense and eager enjoyment and interest
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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Team Player: Works well as a member of a group
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
