At Mo’ Bettah’s, we value Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values reflect the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.
A DAY IN THE LIFE
Reporting to the COO, this role owns the design, execution, and continuous improvement of Mo’ Bettahs’ food safety and sanitation programs across every restaurant in the system. You will partner closely with Operations, Training, Supply Chain, and Construction to ensure every plate served — from kalua pig to white rice — meets the highest standards of safety, quality, and regulatory compliance. You will own HACCP plans, third-party audit programs, ServSafe certification, and the company’s response to foodborne illness allegations and supplier recalls. As we scale from 75 to nearly 90 restaurants across eight states by year-end, you will build the systems, training, and health department relationships that allow us to grow without compromise. This position is based in Lehi, UT with significant multi-state travel (50–65%) to support restaurants across our operating footprint.
Own and continuously evolve the Mo’ Bettahs food safety program, including HACCP plans, standard operating procedures, and brand-specific food safety standards across every restaurant in the system.
Develop and maintain temperature, time, allergen, and sanitation standards specific to Hawaiian-style menu items, including rice handling, slow-cooked proteins, steam-table holding, and raw protein cross-contamination controls.
Own the third-party audit program ( Ecosure , Steritech, or equivalent), including scope, scoring, vendor relationship, and reporting; calibrate scoring and standards across District Managers and General Managers.
Serve as the company’s primary responder for foodborne illness allegations, guest complaints involving food safety, supplier recalls, and health department actions.
Build and deliver food safety training content for new hires, GMs, DMs, and Restaurant Support Center team members, including allergen awareness and Hawaiian-style menu-specific protocols.
Partner with Construction, Real Estate, and Operations on permitting, plan review, and pre-opening health department inspections in both existing and new states.
Partner with Supply Chain to ensure approved suppliers meet Mo’ Bettahs food safety standards, including third-party certifications (SQF, BRC, or equivalent), and lead supplier food safety reviews and recall execution.
Build and report monthly KPIs on food safety performance to the executive team, including audit scores, illness reports, health department findings, training compliance, and recall events.
The position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods; lift 30 pounds; bend, stoop, and kneel. Required to enter walk-in coolers and freezers during in-restaurant audits. You may be required to work outside in various weather conditions. You may be required to work on a computer for extended periods, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. You will be required to drive and travel by car, air, or other transportation for business purposes on a regular basis (50–65% travel). Must be able to function effectively in a fast-paced working environment.
Mo’ Bettahs is an equal opportunity employer that prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.
