Job Summary -
Greets and assists patients upon arrival. Completes pre-registration, onsite registration, and check-in for all appointments. Facilitates all necessary workflows for scheduled and unscheduled patients.
Performs extensive clerical duties, including but not limited to the following: answers phones, schedules patients, reviews insurance information with patients, verifies health plan benefit coverage and eligibility, and calls to confirm appointments.
Regulatory Requirements
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High School Graduate or equivalent.
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Previous experience in an office setting or registering patients, preferred.
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Knowledge of insurance and medical terminology, preferred.
Language Skills
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Ability to communicate in English, both verbally and in writing.
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Additional languages preferred.
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Excellent interpersonal skills.
Skills
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Proficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.
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Strong attention to details and highly organized.
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Ability to multi-task and prioritize by level of importance.
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Excellent customer service skills.
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Professional appearance.
Qualifications
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High School Graduate or equivalent
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Previous experience in an office setting or registering patients, preferred
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Knowledge of insurance and medical terminology, preferred.
Preferred Skills
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Ability to communicate in English, both verbally and in writing.
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Additional languages preferred.
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Excellent interpersonal skills.
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Skills Proficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.
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Strong attention to details and highly organized.
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Ability to multi-task and prioritize by level of importance.
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Excellent customer service skills.
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Professional appearance.
