About Us
Kindred Veterinary is a locally owned, family-operated small animal practice in the Pilsen neighborhood of Chicago. We provide care for dogs and cats, and are dedicated to delivering high-quality veterinary medicine and comfort to our patients, and clarity to our clients’ concerns.
We strive to deliver the kind of medicine, service, and experience that we would want for our own family—and our support staff is integral to making that possible.
Our Work Environment
- Modern office setting in the Pilsen neighborhood
- On-the-job training and professional development
- Growth opportunities, including leadership pathways
- Regular social events and community engagement
- Safe, supportive, and collaborative culture
- Scrubs provided
The Role
We are seeking a Veterinary Assistant for our growing, dynamic practice. This is a dual-function role that spans both client service and veterinary support. We are currently prioritizing Client Service Representative experience with the opportunity to grow into the Veterinary Support skillsets. The right candidate will embrace client service, enjoy client education, and be a proactive team player in a fast-paced environment that sees equal parts preventative care and urgent care.
Role: Client Service Responsibilities
- Serve as a first point of contact for clients in person and by phone
- Schedule and confirm appointments
- Process payments and handle client checkout
- Conduct client outreach, including appointment reminders and follow-ups
- Provide clear, compassionate client communication and education
- Maintain accurate client and patient records
Role: Veterinary Support Responsibilities
- Obtain and record patient medical histories and vital signs
- Follow through with diagnostic and treatment plans as directed by the veterinarian
- Perform fear-free restraint techniques
- Assist with medical procedures and examinations
- Collect laboratory specimens (blood draws, urinalysis, fecal samples) and run in-house diagnostics
- Assist with radiographs and diagnostic imaging
- Administer medications as directed by the veterinarian
- Prepare patients for procedures, including dental cleanings
- Monitor patients during and after procedures
- Provide comfort and support during difficult visits, including end-of-life care
- Maintain clean, organized, and well-stocked treatment and exam areas
- Clean and sterilize instruments and equipment
What We Offer
As a small team, we fully utilize the skills of our support staff and encourage cross-training across roles. We regularly discuss workflows, touch base on daily happenings, and actively foster growth opportunities—including pathways to leadership—for the right candidate.
We are deeply engaged in the Pilsen community and participate in events to support the community on a regular basis.
Qualifications:
Required
- Bilingual: English and Spanish fluency
- High school diploma or equivalent
- Ability to reliably commute to Chicago, IL 60608
- Weekend availability
- Comfort with the emotional aspects of veterinary care, including supporting clients through end-of-life decisions
Preferred
- Veterinary experience: 1+ year
- Client service experience (non-Veterinary experience welcome i.e. Starbucks, banking, etc..)
- Familiarity with veterinary technical skills such as venipuncture, radiography, or lab work
- Fear Free certification (or willingness to obtain—we support this)
- Interest in social media and community engagement is a plus
Physical Requirements
- Ability to stand, walk, and move for extended periods throughout the day
- Ability to lift and carry up to 50 lbs (e.g., patients, supplies, equipment)
- Ability to restrain animals of varying sizes and temperaments
- Exposure to animal dander, cleaning chemicals, and bodily fluids
- Manual dexterity for handling instruments and performing clinical tasks
Job Type: Full-time
Pay: $16.50 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Experience:
- Veterinary : 1 year (Preferred)
Work Location: In person
