ABOUT THIS POSITION
Waystar is seeking a smart and creative Product Manager with hands-on experience in the financial and operational challenges facing the healthcare provider market. We are looking for someone who can lead game changing efforts at Waystar within the company’s product team for new to market and existing solutions. The ideal candidate will understand the significant flaws that exist in revenue cycle and have a passion for solving those problems through predictive analytic-based products and workflow solutions. We are looking for someone who has a passion for building great products and the natural instincts for making decisions that lead to highly useable software. As Product Manager, you will be responsible for the complete product lifecycle of Waystar’s revenue cycle solutions, defining market requirements and packaging the features into product releases. This professional self-starter will report to a Director, Product Management and work closely with key stakeholders in data science, sales, marketing, user experience, development, and operations.
WHAT YOU'LL DO
Collecting direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment
Assisting your Director of Product Management in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
Working with your Director of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases
WHAT YOU'LL NEED
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
-
Competitive total rewards (base salary + bonus, if applicable)
-
Customizable benefits package (3 medical plans with Health Saving Account company match)
-
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
-
Paid parental leave (including maternity + paternity leave)
-
Education assistance opportunities and free LinkedIn Learning access
-
Free mental health and family planning programs, including adoption assistance and fertility support
-
401(K) program with company match
-
Pet insurance
-
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
