Not Your Average Front Desk Job
At European Wax Center, our Guest Service Associates do more than check guests in — they guide the experience, drive results, and help guests feel confident every day.
We’re growing across the Triangle and looking for passionate team members to grow with us!
This role is ideal for someone who:
- Loves connecting with people
- Is confident recommending services & products
- Is motivated by goals, performance, and earnings
What You’ll Do:
- Greet and check in guests while creating a welcoming experience
- Conduct consultations to understand guest needs
- Recommend services, Wax Pass® packages & products
- Drive guest retention through rebooking conversations
- Support center flow from check-in to checkout
- Maintain a polished, professional environment
What This Role Requires:
This is a sales + performance-driven role, not just customer service.
You’ll be expected to:
- Work in a fast-paced, structured environment
- Meet and exceed sales and rebooking goals
- Consistently recommend services, packages, and products
- Deliver a professional and elevated guest experience
- Stay organized, efficient, and solution-oriented
- Contribute to team goals (Guest Retention, Retail, Services, Wax Passes)
- Follow all EWC brand and sanitation standards
- Ability to lift 25 lbs regularly (50 lbs occasionally)
- Ability to remain on your feet for prolonged periods during scheduled shifts
Pay & Perks
- $13/hour + uncapped commission on Wax Pass Sales + bi-weekly bonuses
- Top performers earn $1,250–$2,500+ monthly through consistent performance and sales results
- Performance-driven role with earning potential to match
- Paid training + ongoing development
- Free brow wax monthly + product discounts
- Fun, team-driven culture that celebrates results
- Full-Time Benefits: PTO, medical, dental, vision, 401(k), “Day of You” birthday perk
Who This Is Perfect For
- 1+ years in sales, retail, or guest-facing roles
- Confident recommending products/services
- Goal-driven and motivated by performance
- Professional, polished, and reliable
- Thrives in a team + fast-paced environment
Who This May NOT Be For
- Looking for a low-pressure or non-sales role
- Uncomfortable with goals or performance expectations
- Prefer a slower-paced environment
Schedule Requirements
- AM + PM availability
- Part-Time: 2 to 3 weekdays + 1 weekend day
- Full-Time: 4 weekdays + 1 weekend day
- Weekend shifts (either all day Saturday OR all day Sunday)
Important
Employees may not perform or operate competing waxing or similar services outside of EWC during employment
Ready to Grow With Us?
If you’re ready to grow a career built on consistency, performance and opportunity — we’d love to meet you!
European Wax Center — where confidence is created and performance is rewarded.
Pay: $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work a mix a AM/PM shifts during the week and ONE weekend day each week? if not, what is your availability?
- Please provide your home ZIP code to help us determine the closest and best-fit EWC location(s) for you.
Work Location: In person
