Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.
Job Summary
We are seeking a front desk Patient Coordinator for our Women's Health & Pediatrics Clinic in Siloam Springs, AR - Progress Ave. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday–Friday 8:00 AM - 5:00 PM
Responsibilities
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Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
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Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
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Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
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Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
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Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
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Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
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Keeps management team informed of all activities and on goings in the medical clinic.
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Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.
Skills
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Ability to perform cash, check and credit card payment transactions with accuracy.
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Bilingual Spanish/English preferred
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Ability to work and function independently and within a team.
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Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
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Knowledge of computer software such as Microsoft Office Software.
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Able to perform proficiently on current practice management system and/or electronic medical records.
Required Qualifications
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High school diploma or equivalent required.
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Bilingual Spanish/English is required.
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6 months Customer service experience is required.
Why Work at Community Clinic?
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Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
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Excellent Benefits Package including:
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Health, Vision, Dental and Life Insurance
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403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
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Paid Time Off and Holidays
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Employee Discounts for Care
