Full Job Description
Front Desk Sales Associate - StretchLab Lake Forest Park
StretchLab Lake Forest Park Studio is seeking a high energy, passion filled sales and customer service motivated individual that is fitness minded and has a love for community and our brand!
About StretchLab
StretchLab is part of the Xponential Fitness family. Xponential Fitness is the leader in fitness and wellness concepts, including other brands like: Club Pilates, Pure Barre, YogaSix.
StretchLab is the industry leader in offering one-on-one assisted stretching empowering clients to “Live Long”. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere.
StretchLab currently has more than 500 locations open nationwide with immediate plans for further expansion. Learn more at: https://www.stretchlab.com
What You'll Do
The role of the Front Desk Sales Associates to assist the Studio Sales Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch. The Front Desk Sales Associates also assists with retaining current members. Fitness knowledge or background is preferred but not required.
The following responsibilities highlight some of the key functions the Front Desk Sales Associates will perform.
- Assist the Studio Sales Manager with the sales process of lead generation, follow up, and closing the sale
- Make daily phone calls for selling memberships to potential customers. Drive retail sales.
- Participate in lead generation activities through Grass Roots Marketing.
- Actively manage the studio’s social media accounts.
- Mop and clean the studio premises at the end of every shift.
- Foster a compliant and secure environment by ensuring adherence to StretchLab's established policies and procedures and adherence to all the statutory regulations.
- Deliver exemplary customer service, addressing any concern in a way that leaves a lasting positive impact on our members.
- Uphold the Studio's immaculate cleanliness and organization, cultivating an inviting atmosphere that promotes an exceptional experience for all customers.
- Any other duties as assigned.
Additional job requirements:
The job requires the Front Desk Sales Associate to:
- Be seated or be standing for prolonged periods within the studio or at the premises of any outdoor or indoor marketing/pop-up activity.
- Make daily 30 - 50 phone calls for selling memberships to potential customers and receive incoming phone calls from potential customers or existing customers etc.
- Prolonged periods sitting or standing at a desk and working on a computer.
StretchLab Redmond will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
What You've Got
We are seeking someone who is a high energy sales and customer service person, passionate about improving people's wellness and fitness, willing to learn, and excited to collaborate with us to build a long-term sustainable business.
- 1+ years of fitness sales or membership sales experience is preferred. Prior experience opening a wellness or fitness studio, or similar business, is desirable.
- Excellent communication and interpersonal skills, in person, on the phone and via written communication.
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Must have proficient computer skills
- Infectious energy with an ability to build genuine rapport and trust with prospects, studio members, and team members. Ability to work harmoniously with co-workers, clients, management, and the general public.
- Proactive approach to problem-solving, including the ability to recognize areas for improvement and make necessary changes, using good judgment, business acumen, and management skill.
- Comfortable being responsible for driving all revenue streams from membership to retail sales.
- Most importantly, passion about health and wellness!
What You'll Get
Competitive hourly rate plus potential to earn commission on sale of new memberships.
Base Hourly pay: From $18 to $20 per hour (based on experience)
- Fun, supportive, team-first culture - team building activities etc.
- Career growth opportunity to become a Studio Sales Manager
- Complimentary stretch sessions
- Employee discount on studio memberships and retail products
StretchLab Lake Forest Park is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We believe the unique differences of our employees enable us to better connect with our customers and community and ultimately drive the success of our business. We do not discriminate based on gender, race, color, religion, national origin, sexual orientation, gender identity, age, marital status, veteran status, disability status, or other legally protected characteristics.
Job Type: Part-time
Base Hourly Pay: $18 - $20 per hour (based on experience)
Schedule:
- Upto 8-hour shift
- Day shift
- Morning shift
- Evening shift
- Weekends as needed
Supplemental pay opportunities:
- Commission pay based on performance.
Work Location: In person at Studio; regular and timely attendance during Studio hours is required.
Pay: $18.00 - $20.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
Education:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Redmond, WA 98052 (Required)
Work Location: In person
