Asbita Orthodontics is excited to announce an opening for a dynamic, positive, and motivated Treatment Coordinator to join our growing orthodontic team in Hockley, TX.
This is a key patient-facing role for someone who loves connecting with people, building trust, explaining treatment options, and helping patients and families feel confident moving forward with orthodontic care. Bilingual English/Spanish speakers are strongly encouraged to apply.
Position: Treatment Coordinator
Employment Status: Full-Time
Location: Hockley, TX
Schedule: Monday–Friday with some Saturdays required
Hours: Approximately 8:30 AM – 6:00 PM, depending on the schedule
Compensation: 20–27/hour based on experience, with bonus opportunities available
Who We’re Looking For
We are looking for someone who is warm, confident, organized, and excited to be part of a growing orthodontic practice from the beginning.
The ideal candidate is someone who:
- Has a positive, energetic personality
- Enjoys talking with patients and families
- Is comfortable discussing treatment, fees, payment options, and next steps
- Has strong customer-service or sales skills
- Takes ownership, learns from mistakes, and looks for solutions
- Works well with a team and is willing to help wherever needed
- Can stay calm, professional, and friendly in a busy office
- Enjoys creating a fun and welcoming patient experience
- Is teachable, dependable, and eager to grow
- Speaks Spanish or is bilingual in English and Spanish, preferred
If you love helping people, enjoy a fast-paced environment, and want to be part of a practice that changes smiles and confidence, this may be the perfect role for you.
Key Responsibilities
- Welcome new patients and families and create an excellent first impression
- Guide patients through the consultation process from arrival to treatment start
- Support the orthodontist during consultations and help explain recommended treatment
- Present treatment fees, payment options, financing options, and insurance estimates
- Help patients and parents understand the value of orthodontic treatment
- Follow up with patients who are interested but not yet ready to start
- Schedule treatment starts and coordinate next steps with the clinical team
- Maintain accurate patient records, notes, and follow-up tasks
- Communicate clearly with patients by phone, text, email, and in person
- Assist Spanish-speaking patients and families with clear, welcoming communication, if bilingual
- Track consultations, pending starts, and treatment acceptance
- Work closely with the doctor, front office, and clinical team to create a smooth patient experience
- Help maintain a positive, professional, and team-oriented environment
Skills and Qualities
- Strong communication and people skills
- Warm, confident, and professional personality
- Sales or customer-service experience preferred
- Dental or orthodontic experience preferred but not required for the right candidate
- Bilingual English/Spanish preferred
- Comfortable discussing financial arrangements and payment plans
- Strong organization and follow-up skills
- Ability to multitask and manage a busy schedule
- Good computer skills and ability to learn office software
- Attention to detail with patient information, scheduling, and documentation
- Positive attitude and willingness to learn
- Reliable, punctual, and team-focused
Training Will Be Provided In
- Orthodontic treatment coordination
- Consultation flow and patient communication
- Presenting treatment plans and financial options
- Insurance basics and payment arrangements
- Scheduling and follow-up systems
- Orthodontic software and office workflow
- Patient photography, records, and digital systems, if needed
- Practice communication standards and patient experience protocols
Benefits
We offer a generous benefits package, which may include:
- Paid time off
- Holiday pay
- Ongoing education and training
- Team meetings, team-building events, and retreats
- Growth opportunities within the practice
- Supportive and positive work environment
Pre-Interview Video Requirement
As part of our hiring process, selected applicants will be asked to submit a short 2–3 minute video introduction before scheduling an in-person interview.
In your video, please answer:
- Tell us about yourself and your relevant experience.
- Why are you interested in the Treatment Coordinator role?
- How would you help a nervous or unsure parent feel comfortable moving forward with treatment?
- How do you build trust with patients and families?
- What strengths would you bring to our team?
- If you speak Spanish, please feel free to answer part of your video in Spanish.
A smartphone video is perfectly fine. Professional production is not expected. We simply want to get a feel for your communication style, personality, and interest in the position.
How to Apply
If this sounds like you, we would love to hear from you.
Please submit your resume to:
[email protected]
Pay: $20.00 - $27.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
