Customer Service Representative
We offer competitive compensation and benefits packages, including medical insurance, paid time off, and opportunities for career growth. Starting pay dependent upon skill set and experience. Frequent feedback from management on associate progress & if needed, areas of potential improvement. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Duties:
- Confer with Department Heads or Co-Workers to coordinate Warehouse Activities.
- Contribute to Team effort by accomplishing desired results.
- Follow procedures, guidelines and policies.
- Operate standard Office Equipment.
- Scheduling Dock Appointments with Carriers
- Input data into Warehouse Management System & check for Accuracy.
- Process Incoming & Outgoing orders.
- Answer and respond to customer inquiries by phone or emails in a professional & timely fashion.
- Provide exceptional customer service and support to customers.
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multi-task and prioritize tasks effectively
- Proficient in using computer systems , Excel, Word & Outlook email.
- Ability to work well in a team environment
- Previous customer service experience & inventory control experience is preferred
To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: $19.00 - $25.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Warehouse and or Inventory Managment: 1 year (Preferred)
Ability to Commute:
- North Kansas City, MO 64116 (Required)
Work Location: In person
