Job Title: Cashier
Department: Front End
Reports To: Front End Manager
Role Summary
Provides fast, accurate, and friendly service at checkout to form a strong last impression on the customer. Ensures all transactions are handled efficiently and supports smooth front-end operations.
Responsibilities
Customer Service
-
Greet every customer in a friendly and professional manner.
-
Answer questions about products, promotions, and store services.
-
Maintain a helpful, respectful, and solution-oriented attitude.
-
Promote the customer loyalty program and assist with sign-ups.
Transaction Processing
-
Scan items quickly and accurately for purchase.
-
Handle cash, credit, debit, and EBT transactions with accuracy.
-
Issue correct change and receipts to customers.
-
Follow all company cash-handling and register-balancing procedures.
Maintenance & Safety
-
Keep register area clean, organized, and stocked with supplies (bags, receipt paper, sanitizer, etc.).
-
Remain attentive at the register to deter theft or loss.
-
Report equipment or safety issues promptly to a supervisor.
-
Follow all store policies for safety, cleanliness, and conduct.
Qualifications
-
Friendly and reliable with strong attention to detail.
-
Basic math and computer skills.
-
Ability to stand for extended periods and handle moderate physical activity, including lifting up to 25 lbs.
-
Prior retail or customer service experience preferred.
