Residence Life Assignment Coordinator

Middle Georgia State University -
Macon, GA

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

This is a professional, full time, live-off position in the Office of Housing and Residence Life. Under the direct supervision of the Assistant Director of Housing, the Assignments Coordinator provides support to the Office of Housing and Residence Life for all assignment and contract related tasks for all residential campuses. This position will also assist in the management of the front office in Cochran and Macon.

Responsibilities

Housing Assignments and Contracts (60%) -
Assists with the housing application process for returning students, including marketing and training on the process for both students and staff.
Corresponds with incoming and current students regarding occupancy status.
Coordinates all information concerning housing assignment processes, break housing, and summer housing.
Coordinates with stakeholders on reserved spaces in the residence halls, such as coaches, department heads, LLCs, etc.
Oversees Room Change Week each semester and reconciles building rosters.
Disseminates information to students, prospective students, outside agencies, visitors, parents, etc. that may require explanation and interpretation of established policies and procedures and directs individuals to sources of additional information.
Oversees all contract exemption and release related processes, including appeals. Disseminates needed information to the contract release appeals committee as needed.

Advise and Support (30%) -
Performs work of a confidential nature, including grade audits. Handles confidential information regarding ADA, behavioral/discipline issues, and other sensitive information for current, incoming, and former MGA students.
Maintains accurate student housing files and records through database systems as well as paper/non-computerized systems. Works within multiple semesters and systems for accurate assignments and records.
Participates in Orientation and Open House initiatives on all 3 residential campuses.
Remain on top of best practices and current trends in student housing.
Serve as a member of selected departmental committees.
Assists in the management of the front offices in Cochran and Macon.
Trains Residence Life Coordinators, Community Assistants, and Resident Assistants on housing application processes.

Collaborates With Other Departments (10%) -
This position may require some evening and/or weekend hours during times of high traffic, such as move-in, Open House, and Orientation.
Identifies as a Campus Security Authority (CSA).
Other duties as assigned.

Required Qualifications

Educational Requirements
High school diploma or equivalent

Other Required Qualifications
Working knowledge of Microsoft Office applications.
Ability to travel between the three residential campuses.

Required Experience
Two years' experience of professional work with an emphasis in customer service and organizational abilities.

Preferred Qualifications

Preferred Educational Qualifications
Bachelor's degree.

Preferred Experience
Experience working in higher education.
Experience using StarRez or another occupancy management application.

Knowledge, Skills, & Abilities

Knowledge of residence life policies and procedures.
Knowledge of supervisory principles and practices.
Skill in the delegation of responsibility and authority.
Skill in the operation of computer and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6, federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual¿s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (¿protected status¿). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual¿s protected status; nor shall any individual be given preferential treatment because of the individual¿s protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information

This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:

Health insurance
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Sick Leave
Vacation Leave
Parental Leave
Retirement
Employee discounts
Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.

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