The Medical Receptionist is responsible for ensuring exceptional patient experience through efficient management of the practice operations. Responsibilities include but are not limited to:
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Greeting and checking patients in a fast-paced medical office
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Answering telephones and responding appropriately to patient calls and inquiries
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Assisting with collecting patient balances and all necessary healthcare insurance information and paperwork
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Scheduling patient appointments
- Assisting controlling the flow of the patients in the office
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Making chart notes and notes for the Doctor as necessary
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Working directly with the doctor to implement provider scheduling to ensure maximum productivity.?
- Performing other related office duties as required.
Medical Receptionist Skills/Abilities
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Ability to work independently
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Dependable
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Detail and task oriented, with strong follow up skills
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Accurate typing and date entry skills
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Strong customer service and communication skills
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Ability to prioritize job duties to meet deadlines
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Knowledge of Microsoft applications MS Word, Excel, and Outlook
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Have organizational skills to maintain logs and provide follow-up with other departments
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Ability to read and interpret documents such as patient charts, safety rules, operating and maintenance instructions, and procedure manuals.?
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Ability to speak effectively and clearly to patients and their family members.
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Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
Qualifications:
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A high school diploma or GED certificate
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Experience working in a medical office preferred.
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Experience working with an EMR system preferred.
