Job description
- STAY BUSY. We are a busy INBOUND ONLY call center. No sales.
- LOW DRAMA. One of core principles is to strive to provide you with a low drama environment with regards to your co-workers.
- SET SCHEDULE. We offer set schedules. Full-time or 32 hour weeks.
- NO SALES or TELEMARKETING. We are inbound only.
- OFF Sundays & Mondays. Schedules run either Tues to Sat or Wed to Saturday
- EXPECTATIONS. We are looking for individuals that have the ability to exercise good common sense, strong listening skills and empathy with callers.
- VARIETY of CLIENTS. We provide customer service and help to many many callers. It can be gratifying at times.
- CASUAL DRESS CODE. .Everyday
- HYBRID REMOTE. Work from home for those that provide us with references from their 3rd grade teacher. You must have a dedicated, private work space.
HOW TO APPLY ==>
1) Call our recorded job line and leave us a voice mail. 757-525-2555
2) After you leave us a voice mail message, please send us your resume! Email us WorkDramaFree @ gmail.com
Triggering our system will require doing both leaving a message and sending your resume.
We are open 24 hours a day, 7 days a week. We will build a schedule that is good for you, and good for us. Early mornings, afternoons, early evenings.
*Customer Service Positions*
We are looking for customer-oriented service representatives or CSRs. Full time. All our customer interactions are via the phone. 99% of our call volume is INBOUND. We do not do any sales or tele-marketing.
We have been over 25 years and have one of the lowest turnover rates in the industry. One of our core principles is to provide a Low Drama workplace for all our team members. As well as building alternative schedules to create work / life balance.
Responsibilities
- Manage large amounts of incoming calls
- Enjoy talking...with a purpose
- Be reliable and dependable.
- Desire a Drama Free work environment
Shifts Hiring For:
- 7:30am - 4pm (Early bird)
- 12:00 noon - 8:30pm
- 1:00pm - 9:30pm
Days
- Option of working 4 days a week or 5 days
- Days Off - Sunday & Monday Your schedule would include SATURDAY
- Work Tuesday to Saturday = 40 hours per week
- Wed - Saturday = 32 hours per week
Skills
- Have a data entry speed of 35 wpm
- Strong listening skills
- Ability to multi-task while on the phone
- Did we mention low drama?
Benefits
- 401K (optional)
- Health Insurance (optional)
- Paid vacation
- Life Insurance, Dental (optional)
- Alternative schedules....built around work/life
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: Hybrid remote in Newport News, VA 23606
