Position Summary:
The role of the receptionist is to provide full reception services and administrative/clerical support to the clinic. To courteously receive and assist all patients in accessing the appropriate services required in a professional manner. Undertake a variety of administrative duties to assist in the smooth operation of the practice and facilitate effective communication between patient and therapist.
Primary Responsibilities:
- Greet all patients with a personable, friendly demeanor.
- Answer phones professionally and timely.
- Review voicemail regularly, maintaining messages and returning calls promptly.
- Accurately schedule appointments and confirm with patients.
- Accept and process payments in accordance with clinic policies and procedures.
- Update patient information as needed and obtain the necessary signatures.
- Ensure all forms are accurately completed for new patients on initial appointment.
- Verify insurance eligibility and benefits as needed.
- Work as liaison between therapists, front desk and billing staff.
Qualifications:
- Excellent verbal and written communication skills.
- Exceptional standard of professionalism and customer service.
- Highly organized individual with the ability to effectively multi-task.
- Proficient knowledge of MS Office and the use of basic office equipment.
Job Type: Part-time
Pay: $19.00 per hour
Work Location: In person
