ABOUT THIS ROLE: Under general direction, provides advanced administrative support for the Division of Community Health Services (CHS) through office organization, records maintenance, reception, scheduling, event oversight, process improvement, training, and general support with other tasks & responsibilities to support the CHS Administration team, as well as CHS support staff, Program Managers, Operations Director, and Chief Executive. Independently plan, prioritize, and organize a diversified workload. Supervise assigned administrative support employees.
- Oversee, trains and coaches assigned staff, providing leadership and overall direction. Develops goals and priorities, and assigns tasks and projects. Develops staff skills and training plans. Assists with implementing corrective actions and provides feedback for performance evaluations for staff. Serves as backup to team support staff, and as needed can be placed on temporary assignment to other CHS departments to ensure adequate office coverage.
- Performs advanced administration and support work requiring detailed field-specific knowledge of relevant policies and workflows. Assists department with process and project analysis. Collaborates with cross-functional teams from across ANTHC. Prepare succinct notes.
- Manages special projects as assigned. Assist with the development of reports, presentations, and training materials. Completes, submits and tracks company forms such as travel/expense reports, check requests, company credit cards, purchase requests, and personnel action documents. In accordance with established policies and procedures, make purchases, reconcile and process expense reports while maintaining high level of fiscal integrity and professionalism. Evaluate, develop, and maintain internal office procedures in order to best support the department to ensure consistent workflow. Identifies opportunities for process improvement and operational efficiency to drive positive change. Attend and coordinate meetings as requested.
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Requests information from and provide information to other departments and outside sources. Communicates information to administrative team and CHS departments. Coordinates events of varied scale ranging from team meetings to division gatherings.
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Assist with planning and coordinating employee engagement activities.
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
- Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
- Cost-Share Dental and Vision Insurances
- Retirement Contributions with Pre-Tax or Roth options into a 403(b).
- 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
- Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
- Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
- Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
- Flexible Spending Accounts for Healthcare and Dependent Care.
- Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
- On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
- Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
- Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
- On-Site Training Courses and Professional Development Opportunities.
- License and certification reimbursements and occupational insurance for medical staff.
- Emergency Travel Assistance
- Education Assistance or Education leave eligibility
- Discount program for travel, gym memberships, amusement parks, and more.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Position Summary:
Under limited supervision, coordinates special projects for assigned department. Researches scope of project, coordinates resources, and evaluates results.
Position Responsibilities:
Implements and monitors project budget and facilitates project development, implementation and evaluation. Prepares and processes special and recurring reports and administrative records. Acts as a resource to internal and external clients, answering questions and reporting findings.
Coordinates implementation and improvement plans for assigned projects and systems within the assigned department at the Alaska Native Tribal Health Consortium. Coordinates and organizes multiple projects related to assessment of need, improving the delivery of quality health services and/or extended care within the Alaska Tribal Health System (ATHS). Assists with quantitative and qualitative data collection techniques for special and ongoing projects.
Develops, revises and reports upon project goals and priorities, and follows up with internal and external customers to ensure tasks are completed. Provides support and guidance in identifying project needs and implements plans to improve project efficiency. Works with various ATHS programs to coordinate their resolutions.
Establishes and maintains effective working relations with local, state, federal and tribal agencies to facilitate improvements in project planning and resource utilization.
Works independently within established policies and procedures. Researches current issues in community based participatory methods, health planning and health systems improvements. Assures effective communication of issues and strategies between the assigned department and other customers, both internal and external. Coordinates the collection, analysis and reporting of procedural data and reports findings and outcomes as requested.
Performs other duties as assigned.
KNOWLEDGE and SKILLS
- Knowledge of principles related to quality management and quality improvement.
- Knowledge of process improvement methods and measures.
- Knowledge of state, federal, and tribal health care programs.
- Knowledge of Alaskan Culture.
- Skill in working independently.
- Skill in assessing and prioritizing multiple tasks, projects and demands.
- Skill in analyzing financial issues and making logical recommendations based on findings.
- Skill in establishing and maintaining effective working relations with co-workers; and local, state, federal and tribal agencies.
- Skill in operating a personal computer utilizing a variety of software applications.
MINIMUM EDUCATION QUALIFICATION
Bachelor’s degree in field related to organizational assignment. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory – Three (3) years of health care administration, program planning or health care experience. An equivalent combination of relevant education and/or training may be substituted for experience.
