Job Summary: The Warehouse Team Lead is responsible for overseeing daily warehouse operations, ensuring efficient workflow, accurate inventory management, and a safe working environment. This role includes supervising warehouse staff, coordinating shipments and deliveries, and maintaining high standards of productivity and quality.
Key Responsibilities:
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Supervise daily warehouse activities including receiving, storage, order picking, packing, and shipping.
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Assign tasks and provide direction to warehouse associates to meet operational goals.
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Ensure that all inbound and outbound shipments are processed efficiently and accurately.
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Monitor workflows and adjust as needed to support changing priorities or workloads.
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Lead, motivate, and train warehouse staff to achieve performance targets.
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Provide coaching and feedback to team members to promote skill development and accountability.
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Assist in scheduling work shifts and ensuring proper staffing levels.
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Support new employee onboarding and ensure adherence to company policies and safety procedures.
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Maintain accurate inventory records and assist with regular cycle counts and audits.
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Investigate and resolve discrepancies in inventory or shipping documentation.
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Ensure all products meet quality standards before shipment.
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Oversee proper labeling, packaging, and handling of materials.
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Enforce safety policies and procedures to maintain a safe working environment.
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Conduct regular safety checks and report potential hazards promptly.
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Ensure compliance with warehouse regulations, company policies, and local laws.
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Identify opportunities for operational efficiency and cost reduction.
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Collaborate with management to develop and implement improved warehouse processes.
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Utilize warehouse management systems (WMS) to optimize operations and track performance metrics.
Qualifications:
Required
- High school diploma or GED.
- 3+ years of experience in warehouse operations, with at least 1–2 years in a leadership role.
- Experience with Warehouse Management Systems (WMS) and Microsoft Office Suite.
Preferred
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Associate’s or Bachelor’s degree.
Skills and Competencies:
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Ability to lift up to 50 lbs and work in a fast-paced, physically demanding environment.
- Strong problem-solving and decision-making skills.
- Knowledge of safety protocols and warehouse best practices.
