Job Location
Lifsey-Retail Headquarters
Job Summary:
Job Description
Logistical & Administrative Support
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Provides day-to-day administrative support to the Operations team, including scheduling meetings, preparing materials, taking notes, and tracking follow-up tasks.
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Manages department calendars and tracks critical deadlines and recurring responsibilities.
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Maintains inventory of operations-related supplies, uniforms, and retail support materials.
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Coordinates communication and logistical needs for store leadership and front-line staff.
Procurement and Inventory Coordination
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Submits, tracks, and manages purchase orders to support Operations and Retail initiatives.
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Monitors and reports on inventories of Donated Goods supplies, uniforms, and operational materials.
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Coordinates ordering and timely distribution of departmental supplies to store and warehouse locations.
Retail Liaison and Field Communication
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Serves as a liaison between Operations leadership and retail store teams, ensuring consistent and timely communication.
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Assists with coordination of third-party vendors supporting store operations and facility needs.
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Escalates field concerns appropriately to support continuous improvement and alignment with organizational goals.
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Primary point of contact for the Operations team with internal departments such as Accounting, Mission, Marketing and others.
Reporting and Data Management
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Supports the development of departmental reports, spreadsheets, and dashboards for performance tracking and project updates.
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Assists in compiling data for presentations, internal communications, and executive reporting.
Team Engagement and Culture Building
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Participates in departmental initiatives, team meetings, and cross-functional collaboration.
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Acts as a culture ambassador by promoting Goodwill’s mission and values in all interactions.
Required Skills
Education
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High school diploma or GED required.
Experience
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Minimum of two years of administrative experience, preferably supporting operations, facilities, or retail functions.
Knowledge / Skills
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Proficient in Microsoft Office 365; ability to learn new systems quickly.
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Strong organizational skills and attention to detail.
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Excellent verbal and written communication skills with the ability to interact effectively at all levels.
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Ability to manage multiple priorities with professionalism and discretion.
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Strong people skills and a collaborative mindset; strong cross-departmental communication.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
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Associate's or Bachelor’s degree in business administration, Communications, or related field.
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Experience in customer service, office management, or multi-departmental support roles.
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Familiarity with purchase order and procurement systems.
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Candidates should have a background in bookkeeping, record keeping or clerical work.
