At Metro by T-Mobile, we don’t just connect people — we empower them. We’re looking for a motivated and customer-focused Sales Representative who is passionate about technology, sales, and delivering an exceptional customer experience. You’ll help customers find the right wireless solutions, drive sales performance, and create a welcoming store environment.
If you’re energetic, goal-driven, and enjoy working with people in a fast-paced retail setting, this is your opportunity to grow with a dynamic and exciting brand.
Key Responsibilities
- Meet or exceed sales goals, performance metrics, and customer service expectations.
- Assist customers with wireless plans, devices, accessories, and product recommendations based on their needs.
- Deliver a positive, solution-focused customer experience aligned with Metro by T-Mobile standards.
- Educate customers on current promotions, pricing, and service options.
- Support daily store operations including inventory management, cash handling, and POS transactions.
- Maintain a clean, organized, and visually appealing store environment.
- Build strong relationships with customers to encourage repeat business and referrals.
- Handle customer questions and concerns professionally and efficiently.
- Participate in local marketing and community outreach initiatives to grow the customer base.
- Perform additional sales and store support duties as needed.
Qualifications
- Previous retail sales or customer service experience preferred, especially in wireless, electronics, or retail environments.
- Strong communication and interpersonal skills with a passion for helping customers.
- Ability to work in a fast-paced, goal-oriented environment.
- Basic knowledge of smartphones, mobile technology, and wireless services preferred.
- Experience with POS systems, cash handling, and inventory management is a plus.
- Strong problem-solving and multitasking abilities.
- High school diploma or equivalent required.
Skills & Attributes
- Results-driven with a positive and energetic attitude.
- Strong customer service and relationship-building skills.
- Self-motivated, dependable, and adaptable.
- Team-oriented mindset with a willingness to learn and grow.
- Commitment to Metro by T-Mobile’s core values: integrity, teamwork, and customer obsession.
Why Join Metro by T-Mobile?
- Competitive base pay plus uncapped commission potential.
- Opportunities for career growth and advancement within T-Mobile’s nationwide network.
- Comprehensive training and ongoing development programs.
- A dynamic and inclusive work environment focused on innovation and success.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: From $13.50 per hour
Benefits:
Work Location: In person
