Description:
LivSmart Studios by Hilton West Valley City
Starting at $16/hr+ (Depending on Experience), Raises & Commission based on performance
Employment: Full Time
Hours: Monday-Friday 11 PM - 7 AM
What will YOU get from US?
-
Competitive wages
-
Opportunities to grow within the company
-
Paid Time Off (PTO)
-
Complimentary Hotel Stay once a year on work anniversary.
-
Employment Referral bonus (up to $400 per person you refer)
-
Benefits including Medical, Telehealth, Dental, Vision, Life Insurance
-
401k Retirement with Employer match of 50% (max $1200 per year)
-
On-Demand Payment provides you access to a portion of your earned wages prior to payday
-
Employee Discounts in our hotels
-
Company Profit Sharing
-
Semi-annual cash incentives
What do we need from you?
-
Proactive customer service
-
Responsible, teachable, and reliable
-
Strong verbal & non-verbal communication skills, in person and over the phone
-
Organized & high attention to detail
-
Competent computer & software abilities
-
Abide by brand standards for level of service
-
Identity & overcome guest issues quickly and attentively
Requirements:
Key Responsibilities:
-
Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone
-
Wash dirty linens from the day, dry and fold. (At least 4 hours per shift of laundry time)
-
Processing credit card & cash transactions
-
Coordinating with other departments for high level of service
-
Daily Activity Reports and deposit drops
-
Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned
-
Property & pool checks
-
Occasional package shipment or receiving
-
Manage incoming customer calls
-
Sales skills for new reservations including rates and availability
-
Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
-
Approachable, hospitable demeanor when interacting with guests in person and over the phone
-
Ensure guest security by following procedures set forth by the handbook
-
Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc.
-
Able and willing to perform other tasks that may be asked by management including flexible work hours
