Job Summary
The Club Manager oversees gym operations to deliver a welcoming, positive, and exceptional “Judgement Free” experience while ensuring the club’s financial success. Responsible for leading and developing a motivated team, maintaining a clean and safe environment, and managing daily operations.
Duties and Responsibilities
- Create and maintain a safe and welcoming atmosphere
- Oversee member service
- Staff management:
- Recruit, onboard, train, and develop staff
- Create staff schedules
- Provide coverage during absences
- Manage payroll and HR documentation
- Resolve employee issues or concerns
- Handle employee discipline, retraining, offboarding, and termination
- Oversee inventory, organization, cleanliness, and maintenance of the club
- Knowledge of marketing campaigns, promotions, and offers
- Track operational statistics and reports
- Involved in all front desk operations:
- Greet members, guests, and prospects
- Respond to member questions and concerns
- Answer phones promptly
- Check in members and update accounts
- Facilitate new member sign-ups and conduct tours
Qualifications and Requirements
- Superior customer and leadership skills
- Basic computer proficiency
- Passionate about fitness and health
- Hardworking, diplomatic, and energetic
- Positive and interpersonal
- Reliable, punctual, and professional
- Ability to resolve issues effectively
- High school diploma or GED equivalent required
- Must be 18 years of age or older
Physical Demands
- Remain standing or walking for extended periods
- Frequent communication, in-person and via phone
- Occasionally lift up to 50 lbs.
- Handle cleaning chemicals or biohazards safely
Schedule Requirements
- Full-Time, in-person, Monday – Friday
- Hours may fluctuate based on club needs
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(K) Plan
- Free Gym Membership
- Employee Discount
- Performance Bonus
- Paid Holidays
- PTO
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
